07-23-2016 07:30 AM
487 ... 181920
  1. Ten Four's Avatar
    The return to the 15 + 15 for those who already had it is nice, but what about all those people currently purchasing new Lumias for holiday presents and such. Will they get only the 5GB? It pretty much cripples the whole idea of OneDrive as a photo backup, except as a temporary repository until you move the photos over to Google!
    12-12-2015 10:14 AM
  2. 920Walker's Avatar
    The return to the 15 + 15 for those who already had it is nice, but what about all those people currently purchasing new Lumias for holiday presents and such. Will they get only the 5GB? It pretty much cripples the whole idea of OneDrive as a photo backup, except as a temporary repository until you move the photos over to Google!
    They will probably get whatever is advertised at time of purchase, and hopefully the email if 15+15 is offered. If 5 is in the features and specs they know what to expect and plan for.
    12-12-2015 10:17 AM
  3. Ten Four's Avatar
    They will probably get whatever is advertised at time of purchase
    I may be wrong, but I haven't seen them advertising any particular amount of storage with the 950 and 950XL. The listing in the MS store has just a vague reference to OneDrive, though they do tout accessing "all your files on all your devices." However, I bet there is lots of old advertising stuff floating around on things like Lumia GoPhone packaging that claims you get 15GB + 15GB. I wonder if they would honor that if you screamed somehow?

    By the way, my significant other did not receive the email invite from Microsoft for some reason--possibly because she currently has an Office365 subscription that is about to lapse and they don't want to miss the opportunity to plug the renewal of that. But, she was able to go to this link to keep the 15 + 15: http://aka.ms/onedrivestorage
    12-12-2015 10:31 AM
  4. 920Walker's Avatar
    Has the email been sent out yet? The O365 free one isn't due until January.
    12-12-2015 07:12 PM
  5. Ten Four's Avatar
    This is the email I received in response to me complaining at onedrive.uservoice.com:
    (No Status) → Closed

    In November we made a business decision to reduce storage limits for OneDrive. Since then, we’ve heard clearly from our Windows and OneDrive fans about the frustration and disappointment we have caused. We realize the announcement came across as blaming customers for using our product. For this, we are truly sorry and would like to apologize to the community.

    While we are not changing our overall plans, we’d like to clarify what we are doing for customers impacted by the changes and share a new offer which we hope will go a long way in making the situation better for our biggest fans.

    Office 365 Home, Personal, and University subscriptions will continue to include 1 TB of storage. Any subscriber who received additional storage as part of our unlimited offer will keep it for at least 12 months. For anyone unhappy with the decision to not offer unlimited storage, we will offer a full refund.

    For customers of our free service who have over 5 GB of content and who are directly impacted by the storage change, we will offer one free year of Office 365 Personal, which includes 1 TB of storage. These customers will receive an email with redemption information early next year.

    In addition, for our biggest fans who have been loyal advocates for OneDrive, we are adding a new offer that lets you keep your existing 15 GB of free storage when the changes happen next year. If you also have the 15 GB camera roll bonus, you’ll be able to keep that as well. From now until the end of January, you can sign up to keep your storage at the link below.


    We are all genuinely sorry for the frustration this decision has caused and for the way it was communicated. Thank you for sticking with us.
    Douglas Pearce

    Douglas Pearce
    Group Program Manager, Microsoft
    xandros9 likes this.
    12-13-2015 11:19 AM
  6. anon(9650280)'s Avatar
    Does this mean that users who sign up to keep 15+15GB and have >5GB of content will also get an offer for free Office 365 + 1TB?
    12-19-2015 11:08 AM
  7. psiu_glen's Avatar
    Still waiting to see if I keep my full 25 GB legacy storage - when they started downsizing it a few years ago, that got split into a 15 base + 10 loyalty bonus.
    01-08-2016 10:15 PM
  8. don4law's Avatar
    Totally agree. I had 30 GB, bought 50 more for $1.99 a month (not $1.99 for 100 GB as others have had), only to find the 15 GB for camera roll disappeared, reducing my total upgrade to just 35 GB per month. The moderator here pointed me to an "opt in" site to retain the free camera roll which I followed, but now my OneDrive shows the 15 GB camera roll back, but the initial 15 GB that was free missing. What is this B.S.? What other company pulls these kinds of tricks with their loyal fan base (which seems to be dwindling by the day)? I, for one, have been a dedicated MS user, waited for the Lumia 950xl, but my patience and continued trust is fading ...
    01-18-2016 05:11 PM
  9. don4law's Avatar
    Guys don't forget to check out this petition, it's almost at 2K signatures. We need all the support we can get at this point.


    Make sure to share the link afterwards and spread the word as much as you can. Cheers!
    Over 7000 signatures now. Less than 500 to go to complete goal
    01-18-2016 05:29 PM
  10. don4law's Avatar
    The new phones may very well come with up to 30GB of OneDrive storage for free, but maybe for the first year or two only. If it's in the footnote, yes, I see it there, MS will let a purchaser have it.
    Nope. I have a Lumia 950xl. I HAD 15 GB free and 15 GB camera roll, total of 30 GB. Then I got the message that it was almost full so I upgraded by paying $1.99 per month for 50 GB. After the purchase, 15 GB that was supposedly free initially just disappeared.

    None of this makes any sense, and, yes, there are grounds for legal action: breach of contract, false advertising, fraud, misrepresentation, etc. Miceosoft made promises it did not keep and likely made those promises intending not to keep them. It's absolutely egregious!
    xandros9 likes this.
    01-18-2016 05:38 PM
  11. ragingklu's Avatar
    Wow somehow I missed the opportunity to keep my 15+15. I guess I've been living under a rock for a few months. That really sucks. The way I figured it, I wasn't a "free" user as I had purchased a 900, 920, 1020, 1520, and now a 950, along with plenty of paid apps.... MS has seen plenty of money to cover overhead for 30 freaking GB. I have only ever used SkyDrive/OneDrive to back my photos and devices up, and I've got about 22GB worth of stuff in there now. Bummer... but I can only blame myself as I'm sure I got an email or something. I'll try to find it, but since the promo is over, it's probably a moot point. And... if 30GB of storage for "free" was OK for Microsoft to provide me years ago, how is it the cost of this storage has magically gone up instead of down? I realize there are a lot of external factors and context lost in that simplified point, but it really is a simple point and seems very illogical the way they explain things....

    Not grandfathering us in automatically was just some BS (regardless of ToU). Paid users were abusing the system, so let's share the consequences with the free users, some of whom have been spending decent amounts of money on the products.... This really leaves a bad taste in my mouth. Forcing such a vocally upset consumer base to petition, only to get an opportunity at a limited-window promotional offer to keep what you already have... shouldn't happen. ESPECIALLY when you're pushing cloud storage on these devices in the first place.... This all just reeks of railroading "free" users into a sub. Why not just come out and say it, MS?

    Plus the Lumia 950 feels so cheap compared to the 1520 and previous phones. Chasing spec sheets for lightest weight and smallest measurements was something previous Lumias did not seem to care about, and I loved that. Bummer. I'm really disliking where Microsoft is steering this ship in a lot of ways.
    Last edited by ragingklu; 03-30-2016 at 04:50 PM.
    xandros9 likes this.
    03-30-2016 12:45 PM
  12. Chintan Gohel's Avatar
    I have a small discussion running in this thread: http://forums.windowscentral.com/one...e-dropped.html

    Feel free to contribute
    07-23-2016 07:30 AM
487 ... 181920

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