MS is giving back the free storage

[Sagar Limaye]

They just closed the uservoice idea "Give us back our free storage," with an apology and this -

aka.ms/onedrivestorage

Now I don't have to go to Google Drive ! Thank heavens!

 

[Rick_Air]

Anyone getting to keep their Onedrive 30Gb allowance?

Just had an email from Microsoft regarding the uservoice to Give us Back our Storage.
Explained again why they are doing it and the free one year of Office 365

Then, for 'loyal' users there was a link to click to not only keep the 15Gb camera roll bonus but also the full 15Gb account allowance.

Anybody else get this?

 

[jlzimmerman]

OneDrive is letting users keep their 15GB of storage

Microsoft is letting OneDrive users keep their 15GB of free storage after all | The Verge

Microsoft surprised many last month by announcing plans to reduce its free OneDrive storage from 15GB to 5GB. While the company is also removing its unlimited storage tier, it was the free storage removal that generated a backlash from OneDrive fans. A petition asking Microsoft to "give us back our storage" has received more than 70,000 votes over at Microsoft's OneDrive feedback site, and now the company has been forced to respond.

"We've heard clearly from our Windows and OneDrive fans about the frustration and disappointment we have caused," says a Microsoft spokesperson. "We realize the announcement came across as blaming customers for using our product. For this, we are truly sorry and would like to apologize to the community."

Microsoft isn't changing its plans to remove unlimited storage, but the company is going to allow OneDrive users to keep their existing 15GB of free storage and the 15GB camera roll bonus (30GB in total of free storage). This won't be automatic though, and OneDrive users will need to opt-in to keep their storage. That means the vast majority of regular OneDrive users who aren't aware of the changes will still be affected unless they opt-in to save their storage.

Office 365 subscribers affected by the unlimited OneDrive storage removal have some options too. The subscription will revert to 1TB of storage next year, but OneDrive users who received the additional storage will be able to keep it for at least 12 months. Office 365 subscribers can also request a refund if they're unhappy with the unlimited storage removal.

Microsoft is also providing one year of Office 365 Personal to any OneDrive user that is using more than 5GB of free space. Office 365 Personal comes with 1TB of OneDrive space, but it's also worth claiming the 30GB of free storage even if you're offered the Office 365 Personal deal.

It's rare to see Microsoft communicate customer changes so badly, but it's clear the company has listened to the feedback here. It took a month to respond, but most OneDrive users will be pleased with the result. "We are all genuinely sorry for the frustration this decision has caused and for the way it was communicated," says a Microsoft spokesperson.

 

[Chung Wei Leong]

Re: Anyone getting to keep their Onedrive 30Gb allowance?

I get it dude, great news for me

 

[Sagar Limaye]

Re: Anyone getting to keep their Onedrive 30Gb allowance?

Me too. Best news today

 

[anon(5969054)]

Re: OneDrive is letting users keep their 15GB of storage

Click this link to keep: http://aka.ms/onedrivestorage
Also, if you have the camera bonus, if I understand correctly, you get to keep 30gb.

The e-mail from MS:

In November we made a business decision to reduce storage limits for OneDrive. Since then, we’ve heard clearly from our Windows and OneDrive fans about the frustration and disappointment we have caused. We realize the announcement came across as blaming customers for using our product. For this, we are truly sorry and would like to apologize to the community.

While we are not changing our overall plans, we’d like to clarify what we are doing for customers impacted by the changes and share a new offer which we hope will go a long way in making the situation better for our biggest fans.

Office 365 Home, Personal, and University subscriptions will continue to include 1 TB of storage. Any subscriber who received additional storage as part of our unlimited offer will keep it for at least 12 months. For anyone unhappy with the decision to not offer unlimited storage, we will offer a full refund.

For customers of our free service who have over 5 GB of content and who are directly impacted by the storage change, we will offer one free year of Office 365 Personal, which includes 1 TB of storage. These customers will receive an email with redemption information early next year.

In addition, for our biggest fans who have been loyal advocates for OneDrive, we are adding a new offer that lets you keep your existing 15 GB of free storage when the changes happen next year. If you also have the 15 GB camera roll bonus, you’ll be able to keep that as well. From now until the end of January, you can sign up to keep your storage at the link below.

http://aka.ms/onedrivestorage

We are all genuinely sorry for the frustration this decision has caused and for the way it was communicated. Thank you for sticking with us.

 

[eseerc]

Better late than never. Their solution is certainly reasonable and maybe I'll switch my files back sometime in the future.