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05-03-2016 10:05 AM
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  1. Windows Central Question's Avatar
    Windows Central Question
    i have windows 10 for few months and i have a lot of bugs and problems so i wanted to go back on windows 8.1 and i did factory settings reset (hoping that windows 10 will be deleted), now i don't have any documents on images on One Drive even when i log in with my mail. Please help me.

    Also, when i installed windows 10 for the first time o could not have my hotmail account i had to have outlook account. My documents are probably on outlook acc but i cant have that one because phone is telling me all the time that my password or mail does not exist..Can anyone help me please??
    05-03-2016 09:09 AM
  2. charlatan1978's Avatar
    charlatan1978
    Trusted Member
    Q&A Team
    Ambassador
    At the moment you are trying on your phone.
    Are you able to login to onedrive on a pc/laptop?

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread.
    Last edited by charlatan1978; 05-03-2016 at 10:06 AM. Reason: extra line
    RumoredNow likes this.
    05-03-2016 10:05 AM
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