OneDrive problems problems on my new SurfaceGo

[anon(10524160)]

Good morning all,

OneDrive never functioned properly on my new SurfaceGo, I have the following issues.

A) After freshly installing the Onedrive app from the MSStore all seems ok, although I have no idea where the local onedrive is located. All files and folders show up, but new files added by phone or notebook never show up.

B) When I take a photo with my Surface Go this photo shows up in a different (at least I think it is a different one) Onedrive at C: USERS MYNAME ONEDRIVE CAMERAROLL

C) None of the files or folders mentioned at A show up in the Onedrive mentioned at B.

D) All seems to work ok on my Win10 Notebook and my Android Phone, they all sync with each other and with the online Onedrive.

All help is appreciated because it would be a pitty when I have to downgrade to an Android or Apple tablet.

Thanks !

Duncan

 

[Ryujingt3]

Hi Duncan.

OneDrive is typically installed by default as part of Windows, was this not the case for you?

So, on your Surface Go, look for the OneDrive app and sign into it using your MS account and choose what you want to sync. This should create a local copy of it on your Surface Go under the location you gave in B.

On all other devices, i.e. phone, install OneDrive, sign in again using your same MS account as on your PC and then once done, any files you add to OneDrive from your phone should then by synced and accessible on your PC too and vice-versa.

 

[Ryujingt3]

Just located the file OneDriveSetup.exe on my OS drive.

So I uninstalled the app and ran this exe

This seemed to have solved all issues.

OneDrive works as expected, even asked what folders to sync, and I do not need the app anymore.

Duncan

That sounds good, so everything is now working as it should, is that correct? If so, well done!

 

[stodge]

That's a shame, I didn't realise that.