04-09-2020 08:23 AM
tools
  1. tommy38hk's Avatar
    tommy38hk
    I have a laptop on Windows 10, version 10.0.18363

    For some reason, One Drive is not visible on Windows explorer but if I use Microsoft Excel or Word, I can browse into the files on One Drive, either personal or business.

    Is there a way to fix it?
    03-29-2020 10:37 AM
  2. gmoore114's Avatar
    gmoore114
    https://support.microsoft.com/en-us/...-file-explorer
    03-30-2020 01:21 PM
  3. tommy38hk's Avatar
    tommy38hk
    I don't see the icon from Windows Explorer

    screenshot.png
    03-30-2020 03:41 PM
  4. tommy38hk's Avatar
    tommy38hk
    The one drive icon is not even showing on system tray
    04-01-2020 09:03 AM
  5. tommy38hk's Avatar
    tommy38hk
    There is no OneDrive.exe running in Task Manager. I even uninstall and re-install it.
    04-01-2020 12:22 PM
  7. tommy38hk's Avatar
    tommy38hk
    Resetting this registry did the trick. OneDrive icon is now re-appearing and working.

    reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\OneDrive /v DisableFileSyncNGSC /t REG_DWORD /d 0 /f
    04-09-2020 08:23 AM
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