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  1. cuga1958's Avatar
    Let me lead off by saying I'm a klutz with most software. I have a rudimentary question, and I may need some patient help with this:

    I've started using OneDrive to save files. How can I make them private and affix a password to keep others out?
    10-14-2020 08:29 PM
  2. Scienceguy Labs's Avatar
    In OneDrive, there is a folder called Personal Vault. Look for it in the app. Once you open it, it'll take you through the process of making it secure.
    Last edited by Scienceguy Labs; 10-14-2020 at 09:43 PM.
    Laura Knotek likes this.
    10-14-2020 08:31 PM
  3. cuga1958's Avatar
    Thanks, Scienceguy Labs. Your response looks very helpful, but I can't find the folder Personal Vault. How do I look for it in the app? (I said I was a klutz.)
    Scienceguy Labs likes this.
    10-27-2020 04:13 PM
  4. cuga1958's Avatar
    Aha! I found the Personal Vault hiding among my files. So far I haven't been able to move files into the Personal Vault and make them stay. What am I missing?
    Scienceguy Labs likes this.
    10-27-2020 04:25 PM
  5. cuga1958's Avatar
    Now I've moved two folders into the vault. It looks like the routine way for me to get in so far is to get a code number via text. I thought there would be a password. Is there a way I can get in using a password?
    Scienceguy Labs likes this.
    10-27-2020 06:52 PM
  6. Scienceguy Labs's Avatar
    Now I've moved two folders into the vault. It looks like the routine way for me to get in so far is to get a code number via text. I thought there would be a password. Is there a way I can get in using a password?
    Once your in your Password Vault, look at the top of your screen. You should see a little drop down arrow. Click on that, then click on settings. Once in settings, you should be able to adjust your login methods. Does your phone have a fingerprint sensor?
    HelloNNNewman likes this.
    10-29-2020 06:20 AM
  7. cuga1958's Avatar
    Thanks for that. That sounds promising. And simple! I'm traveling now so I'll have to check it out next week.
    10-29-2020 07:54 PM
  8. cuga1958's Avatar
    BTW, I have a Samsung Galaxy 8. I don't think it has a fingerprint sensor.
    10-29-2020 07:56 PM
  9. Scienceguy Labs's Avatar
    Ok. Safe travels.
    Your S8 does have a fingerprint sensor to the right of the camera on the back of your phone. If you set that up, you'll be able to use that to access your Personal Vault in OneDrive. If you need any help, I'll do my best to help.
    10-29-2020 09:20 PM
  10. cuga1958's Avatar
    Back home now -- but now I've forgotten how to get into the vault!

    I remember OneDrive sent me a code to my phone. I don't see where to request a code.

    Can you help me with that?
    11-04-2020 02:01 PM
  11. cuga1958's Avatar
    Aha! I just found Personal Vault again and got in with the code texted to my phone. That's a start. So you can ignore my last post.
    11-04-2020 02:06 PM
  12. cuga1958's Avatar
    In the Vault, I clicked on the down arrow that expands the ribbon. It shows Pin to Quick Access, etc., but I don't see Settings.
    11-04-2020 02:33 PM
  13. Scienceguy Labs's Avatar
    So that code was probably too verify that you were signing into your account. Not sure though. If you're having trouble actually finding the Personal Vault, it should be in your list of folders in OneDrive.
    What happens when you actually tap or click on the folder itself? Are you using a phone or PC?
    Laura Knotek likes this.
    11-04-2020 07:17 PM
  14. cuga1958's Avatar
    Using a PC (laptop). I can get into the Vault every time by clicking on Personal Vault and sending the last 4 digits in my phone number. When I click on a folder in the Vault, it opens immediately -- not sure if that answers your question.

    After I get into the Vault, I can't find the "settings" to click on.
    11-06-2020 09:02 PM
  15. Scienceguy Labs's Avatar
    Ok. Glad you were able to get back in.
    To get into your personal vault settings, go into your personal vault. If you look across the top of that window, you should see a drop down arrow by your name. If you click that drop down arrow, there is an option to go into your settings. I'm pretty sure that, if you don't want to get the code texted to you each time you go into your personal vault, you need to set up your fingerprint to unlock your phone and the vault.
    11-07-2020 04:55 PM
  16. cuga1958's Avatar
    I see a down arrow to the right end of the slot that shows: C:\Users\butle\OneDrive\Personal Vault

    When I click that down arrow, a box drops down, but it's BLANK (!).
    11-08-2020 01:48 PM
  17. cuga1958's Avatar
    Problem: There's a red "X" by the onedrive icon and in the Status column by the name of my Word file. And it appears that onedrive has disregarded my "Saves" from yesterday. Any help for that?
    11-09-2020 04:04 PM
  18. cuga1958's Avatar
    When I closed OneDrive, this was the drop-down message:

    "Location is not available.

    X C:\Users\butle\OneDrive\Personal Vault is not accessible.

    Access is denied.
    11-09-2020 04:47 PM
  19. cuga1958's Avatar
    In have decided that OneDrive is not for me. I've had a hard time navigating the software (mostly due to my limited computer competence), but the main problem is that OneDrive denied me access unless I upgraded. For the use I would get from the program, I would not get good value for my money: I would only use it for some personal writing, like my journal.

    To Scienceguy Labs, I want to say Thank You for trying to help me with the software.

    Bye!
    11-14-2020 03:17 PM

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