My 8pro seems to have a problem, the screen stays black after pushing the power/windows button.
The back light turns on, but the windows splash screen doesnt show.
I have restored my 8pro 2 times, installed all the latest windows and dell drivers (including the bios update), but it didnt help.
Sometimes i have to press the power button very very often (like 30-50 times) before the screen turns on.
Sometimes after 10 times it suddenly turns on. It seems totally random.
Its only happens by turning off and turning on the screen. This does not happen when i am using the 8pro, but only when i turn the screen off and wanting to turn it on again like 10 minutes later.
Perhaps someone here recognizes the problem and has a fix for it?
I have made a vid of it:
(the first 20 seconds the device is booting up, see the white led flashing)
The back light turns on, but the windows splash screen doesnt show.
I have restored my 8pro 2 times, installed all the latest windows and dell drivers (including the bios update), but it didnt help.
Sometimes i have to press the power button very very often (like 30-50 times) before the screen turns on.
Sometimes after 10 times it suddenly turns on. It seems totally random.
Its only happens by turning off and turning on the screen. This does not happen when i am using the 8pro, but only when i turn the screen off and wanting to turn it on again like 10 minutes later.
Perhaps someone here recognizes the problem and has a fix for it?
I have made a vid of it:
(the first 20 seconds the device is booting up, see the white led flashing)
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