Can't load the Dell driver support page

mge1201

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Mar 13, 2014
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When I try to go to the Dell driver updates page here Drivers & Downloads | Dell US I either get the "you are not connected to the internet" error or the page fails to update. Would adblock be causing this or the fact that I disabled Dell System Detect since it was taking up too many resources? I notice when I hit the button to "Detect My Product" so the site can populate the relevant updates, the progress just hangs and I can't proceeed.

Anyone run into this issue? Also, kind of annoying that you can't tell what driver you've updated because the site doesn't refresh according to your current system...
 

psychotron

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Aug 30, 2011
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Only trouble I'm having is getting it to work in IE 11 (ironically enough). Comes up in Chrome just fine, even with AdBlock enabled. I can't imagine Dell System Detect would have anything to do with it since you can also get to the driver download page just by entering your service tag number.
 

mge1201

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Mar 13, 2014
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Thank you for the insight. I try to load it on the desktop version and it won't even accept my tag number (nothing happens after hitting submit/detect).
 

mattdreed

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Mar 15, 2008
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Must be website issues. Had trouble with inspiron laptop (even using chrome) and using a HP netbook (IE and chrome too). Frustrating since I've been having major issues with my inspiron
 

romant56

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Dec 25, 2011
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Thank you! I thought I was going crazy! Today the driver page seems to load, but slowly, and the format is a little different. I think they're going through some changes with the site that has made accessing it difficult for the past few days.
 

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