1. k72's Avatar
    I've had some trouble with the tablet occasionally bringing up the shutdown screen when I click the lock/power button. Restarting the tablet, sometimes a couple times, seems to fix it. Has anyone else had this issue?
    12-20-2014 09:23 PM
  2. Laura Knotek's Avatar
    Do you have the latest drivers for your device? You may download drivers here.
    aximtreo likes this.
    12-23-2014 03:06 AM
  3. k72's Avatar
    Thanks for pointing that out! I'll look into that. Fortunately it doesn't occur often and isn't too big a deal, mostly odd.
    12-25-2014 12:34 AM
  4. slipslip's Avatar
    Hope this resolved for you, but I wanted to share that it happened on mine too. I did a Windows Update and restarted and it hasn't occurred again.
    k72 likes this.
    12-30-2014 12:55 AM
  5. rfortson's Avatar
    Mine has started doing this. I've started just shutting it down since it shuts down/boots up really quickly, but I'd prefer if it went to sleep instead like it used to.

    Also, since I regularly shut it down now, I'm pretty much installing all the automagically downloaded updates, so in theory that should've fixed it. Alas, that hasn't been the case.
    01-20-2015 03:47 PM
  6. Blown 89's Avatar
    I've found a couple of reasons why it does that.

    1) There's and update that needs the computer to do a hard restart. Do a hard restart and it will go away. If your tablet restarts and pops back up quickly it wasn't a hard restart. It should take a minute or so to start.

    2) You can also look in the Realtech drivers and make sure "wake on pattern match" is enabled.
    rfortson and k72 like this.
    01-22-2015 01:09 PM
  7. Chad Barnett's Avatar
    Mine did that for a while. I think it is related to how it syncs settings across devices(This is assuming you have a Windows 8.1 laptop or other device). I've turned off some of the options under the Settings>Change PC settings>OneDrive>Sync Settings. I have serveral turned off (for other reasons) but I believe the one is question is the "Other Windows Settings". May have to play around with it if it still occurs.
    rfortson likes this.
    01-29-2015 12:20 PM
  8. rfortson's Avatar
    Well, in true Windows fashion, my Stream has healed itself. Now I tap on the power button and it goes to sleep. And no, I don't remember any Windows updates. Things that make you go "hmmmmmmm....."
    02-03-2015 12:17 PM

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