I am exchanging my phone today/tomorrow and want to back it up so that I can restore my settings/information on the new one. I went to Zune, no luck. I searched this forum and no luck.
if you tell them they can yank youre contacts and all that off the old phone and inject em into the new one
if you setup a live id, then it will restore your contacts when you login in the first time on your new phone.
As far as apps and settings, I don't think there is a backup program yet. I would make a list of all apps on onenote so you can make sure you add them all to your new phone.