My sister had a normal text messaging phone and was out of contract with Verizon for about a year now. She wanted to get a smart phone since everyone is doing it, but had little experience. We determined that AT&T would be the cheapest for her. At the store she was impressed with my phone (Samsung Focus) and the iPhone. She thought the iPhone would be too risky a phone since both sides are glass and she's known to drop phones. She also thought the Focus was easier to use, $150 cheaper and if she had any questions she could always turn to me to help out.
So she decides shes getting the Focus, the saleman gets one from the back and we're getting the process in motion. So she has to call Verizon to cancel her phone and get her account number. They end up transfering her to customer retention and make her a pretty sweet deal. If she gets a contract with Verizon they'll offer 2 years of unlimited data for 9.99 a month.
So we run to Verizon (4 stores down) and look at phones. The HTC Thunderbolt looks pretty awesome, but is obnoxiously overpriced. Seriously... 300 bucks with a 2 year contract? She said she'd buy my phone if it was on Verizon, but there aren't any WP7 phones there. So she ended up getting a Verizon iPhone. Oh and by the way, the lady on the phone misspoke and could only offer $9.99 data for a year. She got free friends and family calling as an apology.
It was pretty funny when we were at Verizon setting up her contract. I was showing off my phone to two of the sales people. One of them said they gave up with Windows Mobile after the disaster 6.5 was. I showed them Xbox Live and Office integration and they were pretty impressed. They said they couldn't wait until they start getting WP7 phones to play with them. Both of them were Xbox 360 owners so having Xbox Live on the go was pretty awesome for them.
But anyway, back on topic. If it wasn't for Verizon's customer retention there'd be another WP7 user.
TL;DR Sister was going to get a Focus, Verizon made an offer she couldn't refuse.
So she decides shes getting the Focus, the saleman gets one from the back and we're getting the process in motion. So she has to call Verizon to cancel her phone and get her account number. They end up transfering her to customer retention and make her a pretty sweet deal. If she gets a contract with Verizon they'll offer 2 years of unlimited data for 9.99 a month.
So we run to Verizon (4 stores down) and look at phones. The HTC Thunderbolt looks pretty awesome, but is obnoxiously overpriced. Seriously... 300 bucks with a 2 year contract? She said she'd buy my phone if it was on Verizon, but there aren't any WP7 phones there. So she ended up getting a Verizon iPhone. Oh and by the way, the lady on the phone misspoke and could only offer $9.99 data for a year. She got free friends and family calling as an apology.
It was pretty funny when we were at Verizon setting up her contract. I was showing off my phone to two of the sales people. One of them said they gave up with Windows Mobile after the disaster 6.5 was. I showed them Xbox Live and Office integration and they were pretty impressed. They said they couldn't wait until they start getting WP7 phones to play with them. Both of them were Xbox 360 owners so having Xbox Live on the go was pretty awesome for them.
But anyway, back on topic. If it wasn't for Verizon's customer retention there'd be another WP7 user.
TL;DR Sister was going to get a Focus, Verizon made an offer she couldn't refuse.
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