1. cba191's Avatar
    I read a while ago that in order to update to Mango, I would need to update my zune software. I tried and received an error (0x80070656). I looked for a solution and found none.
    Forward to today. Knowing that Mango is on the horizon, I tried again. same error. I read that there was a .bin file that was causing the error. I couldn't find it anywhere. So, in my infinite wisdom, I uninstalled Zune. Now I have no Zune, and the same error when I try to install it. Does anyone have a fix for this? Microsoft's website pretty much blows for troubleshooting.

    Ben
    09-26-2011 02:11 PM
  2. TheWeeBear's Avatar



    http://www.zune.net/en-US/products/s...ad/default.htm

    Try a redownload of the latest software cba191 incase you have an older version.

    I think you may have tried that though going by your post.
    09-26-2011 02:16 PM
  3. cba191's Avatar
    Hi there.

    I know it's bad form to make an entrance like mine, but I'm at a loss.

    Yes I did a complete uninstall and tried to reinstall it. No bueno.
    09-26-2011 02:22 PM
  4. TheWeeBear's Avatar
    Yes strange one, all I can see is the help file about deleting the Zunereboot.bin file which you can't do of course as it's not there.

    Error message when you install the Zune software: "Error opening installation log file. Error Code 0x80070656"
    09-26-2011 02:31 PM
  5. caliborn's Avatar
    I had this issue myself when trying to update as well.....I had to use an uninstaller to do a complete uninstall before rebooting and reinstalling Zune....

    try using this: https://www.revouninstaller.com
    09-26-2011 02:31 PM
  6. TheWeeBear's Avatar
    Have you right clicked on the install or setup icon and tried installing with (Run as administrator) ?

    Not sure if that will help or not to be honest.

    Try caliborn's link

    http://www.revouninstaller.com/

    Took the s off it, it should work now. :)
    caliborn likes this.
    09-26-2011 02:33 PM
  7. cba191's Avatar
    That didn't fix it. It was worth a shot at least.
    09-26-2011 02:35 PM
  8. palandri's Avatar
    Sounds like you need a fresh install of windows.
    09-26-2011 02:37 PM
  9. cba191's Avatar
    it's a 6mo computer!
    09-26-2011 02:43 PM
  10. cba191's Avatar
    and of course it didnt come with a windows disk. (i don't think)
    09-26-2011 02:46 PM
  11. scottitude's Avatar
    Forgive me if you've done this (I'm grasping at straws) but double check to make sure there are no other Windows Updates available for your PC/OS. If you are missing any MS patches or updates released prior to the version of Zune you're trying to install it could be the cause.

    Just a thought.
    09-26-2011 03:33 PM
  12. cba191's Avatar
    nope. up to date. zune chat guy suggested installing in safe mode. will try that. if that doesn't work, i guess i'll have to go with android. :(
    09-26-2011 04:02 PM
  13. Big Supes's Avatar
    nope. up to date. zune chat guy suggested installing in safe mode. will try that. if that doesn't work, i guess i'll have to go with android. :(
    Just don't tamper with it, as you could be forced to go with iPhone. ;)

    Have you posted this issue on the XDA forums, BTW? I'm more than sure that someone else has encountered this problem.
    09-26-2011 04:11 PM
  14. cba191's Avatar
    XDA forums?
    This sucks. Now I have no zune software on my computer
    09-26-2011 04:14 PM
  15. Big Supes's Avatar
    09-26-2011 04:15 PM
  16. Big Supes's Avatar
    XDA forums?
    This sucks. Now I have no zune software on my computer
    Not that I would discourage anyone from posting here, but the XDA forum is generally more specified towards this issue, and I'm more than sure someone there would be able to help you; they are the ones leaking these ROMs, afterall.

    Android Forums & Windows Phone Discussion @ xda-developers

    Just remember to use the search function over there before posting your thread. Either that or get your flame proof suit on. :D
    09-26-2011 04:19 PM
  17. cba191's Avatar
    Got it working! created a new user account and installed it from there.
    09-26-2011 05:08 PM
  18. cba191's Avatar
    Thank you for your help
    09-26-2011 05:08 PM
  19. Big Supes's Avatar
    Great news! Glad to hear its all back to normal. :)

    Sent from my HD7 T9292 using Board Express
    09-26-2011 05:14 PM
  20. TheWeeBear's Avatar
    Got it working! created a new user account and installed it from there.
    Wahay, glad to hear you got there in the end cba191, great news.
    09-27-2011 01:33 AM
LINK TO POST COPIED TO CLIPBOARD