11-09-2011 08:24 PM
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  1. cckgz4's Avatar
    Literally can't remember the last time I was frustrated about something tech related and I am in IT for a living.

    I can't get it to work for the life of me. I am on try 34 and every single time it does one of two things. It either tells me My phone is already up to date (which I am assuming I pull the plug on my Ethernet too late, or it tells me it can't check at this time (which I am assuming I pull the plug too early)

    I have restarted both Zune and my computer countless times, I have data and WiFi turned off on my phone. I have done every variant possible and I am about ready to call it quits.

    Anyone have any tips for me or do I just keep doing it till I hit around 100 before I say the **** with it and fire up a Galaxy II?
    So with wifi on and data off of your cell phone, you click update, let it tell you its updated, click below or above, then click back to update while disconnecting your home internet at the same time, and nothing happens? :( that sucks
    09-27-2011 04:27 PM
  2. cckgz4's Avatar
    Thank you thank you thank you thank you! I had been trying for legit half an
    hour to absolutely no avail and THIS WORKED! What was confusing was that I don't have a SIM in my Focus, so to me, "data off" means "wi-fi off". For the life of me, I don't understand why any of this works, but now I"m on Step 7/10! THANK YOUUUUUU!
    Lol no prob. That was irking me also and that one step made me hit my forehead hard LOL
    09-27-2011 04:29 PM
  3. firedancer1189's Avatar
    Yeah, it's going on 45 minutes of trying every variable of all the information I have read in this thread and others so far. It's frustrating. This whole experience is just making me want to finally retire my phone and get into something else.

    I think it's just some sort of higher power telling me it's time and I am not meant for WP7
    09-27-2011 04:30 PM
  4. Big Supes's Avatar
    It's very handy that Mango starts to download immediately after 7340. :)
    09-27-2011 04:32 PM
  5. Big Supes's Avatar
    Yeah, it's going on 45 minutes of trying every variable of all the information I have read in this thread and others so far. It's frustrating. This whole experience is just making me want to finally retire my phone and get into something else.

    I think it's just some sort of higher power telling me it's time and I am not meant for WP7
    Can you break down the steps and methods you've taken and hopefully one of us can shed some light on what's going wrong.

    BTW, you don't have to restart ANYTHING in order to get this to work. That'll just take a whole load more of your time while frustrating you. Simply toggle between and 'update' and whatever else in the same list in order to get it started again.
    09-27-2011 04:34 PM
  6. MikeySoft's Avatar
    This worked for me perfect.

    Before we begin, keep in mind that a total of three updates must be installed on the path to Mango: 7392, 7403, and 7720, which is Mango itself. The process will take a while. Some people may already have 7392, in which case things will move a bit faster. I also recommend removing any music and unessential apps from the phone beforehand, as that can significantly cut down on the time it takes to backup and restore the phone's data.

    Steps to force a Mango update on phones for which Mango has started rolling out:

    Connect your Windows Phone to a PC and launch the Zune software
    Click on Phone > Settings > Update. Allow the software to tell you whether an update is available. If so, skip this guide. If not continue to the next step.
    Time to force the update. Click another button (any of the options above or below the word Update). Then click the Update button again, and this time disconnect your computer from the internet after 1-2 seconds. Do this by pulling out the Ethernet cable, disabling Wi-Fi, etc. If it says your phone is already up to date, you didn't disconnect quickly enough and need to try this step again.
    Wait 30 seconds or so and Zune should display a notification that an update is available. This is 7392, the first Mango pre-update.
    Now reconnect to the internet and continue with the update process through the Zune software.
    After 7392 is fully installed, you may receive a notification that another update is available. If so, install it now. If not, proceed to the next step.
    If the second update isn't popping up on its own, repeat steps 3-5, causing the 7403 update to appear.
    Install 7403, brave reader. Speeding right along, isn't it? ;)
    Mango time! At this point, Zune should automatically start installing the last update, 7720, aka Mango. If it doesn't happen automatically, force it like we did in previous steps.
    This last step is very important! Celebrate your phones new found Mango status by purchasing a mango smoothie at your nearest Smoothie King, Jamba Juice, Baskin Robbins, or similar establishment.
    09-27-2011 04:35 PM
  7. Vallos's Avatar
    It's very handy that Mango starts to download immediately after 7340. :)
    Ok, so this is what's going on...

    I tried one last time to get this thing going. It found 7403. It finished installing and immediately said, it's searching for additional updates. It found something and starting installing it. I'm currently now on step 2. I hope it's 7.5!
    09-27-2011 04:35 PM
  8. wp7outlaw's Avatar
    Mango for me ;)
    09-27-2011 04:37 PM
  9. firedancer1189's Avatar
    Well let's see here.

    I have tried doing it with all data/WiFi on, just data on and WiFi off, WiFi on and data off, and all data WiFi on.

    Once I hit update and Zune tells me my phone is up to date I click on either linking or wireless sync then back to update. At that point I have tried it in all different timed variables. anything from 1-2 seconds in increments of 5 seconds all the way up to the 30 second mark.

    I just restarted my computer and opened Zune to check for the update, my Ethernet is plugged in and it tells me it can't check for the update at this time. I just get random messages like that constantly.

    So sick of this, can't believe how much of my day I am wasting on it
    09-27-2011 04:37 PM
  10. Big Supes's Avatar
    This worked for me perfect.

    Before we begin, keep in mind that a total of three updates must be installed on the path to Mango: 7392, 7403, and 7720, which is Mango itself. The process will take a while. Some people may already have 7392, in which case things will move a bit faster. I also recommend removing any music and unessential apps from the phone beforehand, as that can significantly cut down on the time it takes to backup and restore the phone's data.

    Steps to force a Mango update on phones for which Mango has started rolling out:

    Connect your Windows Phone to a PC and launch the Zune software
    Click on Phone > Settings > Update. Allow the software to tell you whether an update is available. If so, skip this guide. If not continue to the next step.
    Time to force the update. Click another button (any of the options above or below the word Update). Then click the Update button again, and this time disconnect your computer from the internet after 1-2 seconds. Do this by pulling out the Ethernet cable, disabling Wi-Fi, etc. If it says your phone is already up to date, you didn't disconnect quickly enough and need to try this step again.
    Wait 30 seconds or so and Zune should display a notification that an update is available. This is 7392, the first Mango pre-update.
    Now reconnect to the internet and continue with the update process through the Zune software.
    After 7392 is fully installed, you may receive a notification that another update is available. If so, install it now. If not, proceed to the next step.
    If the second update isn't popping up on its own, repeat steps 3-5, causing the 7403 update to appear.
    Install 7403, brave reader. Speeding right along, isn't it? ;)
    Mango time! At this point, Zune should automatically start installing the last update, 7720, aka Mango. If it doesn't happen automatically, force it like we did in previous steps.
    This last step is very important! Celebrate your phones new found Mango status by purchasing a mango smoothie at your nearest Smoothie King, Jamba Juice, Baskin Robbins, or similar establishment.
    Most people would have already been at this step, so to avoid panic, 2 updates is all that's needed for most. :)
    09-27-2011 04:38 PM
  11. cckgz4's Avatar
    installing #2
    09-27-2011 04:39 PM
  12. TaliZorah's Avatar
    I am officially 100% MANGO!!!!

    Loving the linked emails. WOW! I have wanted that feature since day 1!
    09-27-2011 04:40 PM
  13. Vallos's Avatar
    How long did 7.5 take to install?
    09-27-2011 04:42 PM
  14. firedancer1189's Avatar
    At this point would it be easier for me to restore to a previous version and see if that works?

    I am close to just firing up my Blackberry till the Galaxy II is available at AT&T
    09-27-2011 04:43 PM
  15. ncxcstud's Avatar
    anyone else on an incredibly long wait during the 7403 update process?

    I've been on "Please wait while we determine the amount of disk space required to complete the update" part for quite awhile....
    09-27-2011 04:43 PM
  16. cckgz4's Avatar
    installing #2
    Take that back. I AM DOWNLOADING THE LAST STEP (had nodo before)!!!
    09-27-2011 04:44 PM
  17. Res215dg's Avatar
    How long did 7.5 take to install?
    About 1 hour for all updates beginning to end
    09-27-2011 04:44 PM
  18. Big Supes's Avatar
    Well let's see here.

    I have tried doing it with all data/WiFi on, just data on and WiFi off, WiFi on and data off, and all data WiFi on.

    Once I hit update and Zune tells me my phone is up to date I click on either linking or wireless sync then back to update. At that point I have tried it in all different timed variables. anything from 1-2 seconds in increments of 5 seconds all the way up to the 30 second mark.

    I just restarted my computer and opened Zune to check for the update, my Ethernet is plugged in and it tells me it can't check for the update at this time. I just get random messages like that constantly.

    So sick of this, can't believe how much of my day I am wasting on it
    I assume this is when your handset's wifi is still off.

    Leave the data connection off on your phone and forget about it.
    Turn the wifi on.
    Connect to Zune.
    Commence update.
    Count to 5 and immediately turn the wifi off (on your phone) and pull the Ethernet cable from your PC/Mac; disconnect it from the internet (be quick).
    If you get the "phone is up to date" message, add an extra second onto your count. If the same thing happens again... another second....

    My fingers are crossed for you. :)
    09-27-2011 04:44 PM
  19. firedancer1189's Avatar
    I am trying to get back to that but for the past 10 minutes it gives me the "can't check for updates right now" My Ethernet is connected and I have restarted Zune but it just keeps giving me that message. I can't even get the "your phone is up to date" message anymore.
    09-27-2011 04:46 PM
  20. firedancer1189's Avatar
    Does it matter that I have been pulling the cable from the back of the wireless router instead of pulling the main feed that goes into my cable modem?
    09-27-2011 04:48 PM
  21. Big Supes's Avatar
    Does it matter that I have been pulling the cable from the back of the wireless router instead of pulling the main feed that goes into my cable modem?
    As long as you are severing the internet connection, I don't see how it would matter.
    09-27-2011 04:49 PM
  22. Streak Leader's Avatar
    Has anyone gotten this to work on a Mac using Windows Phone 7 Connector?

    I got an update earlier on my VZW Trophy, but that only got me to 7392.

    I have tried numerous times to turn of the wi-fi on my MacBook (counting 1 Mississippi, 2 Mississippi) and am having no luck.

    Anyone?
    09-27-2011 04:54 PM
  23. firedancer1189's Avatar
    I assume this is when your handset's wifi is still off.

    Leave the data connection off on your phone and forget about it.
    Turn the wifi on.
    Connect to Zune.
    Commence update.
    Count to 5 and immediately turn the wifi off (on your phone) and pull the Ethernet cable from your PC/Mac; disconnect it from the internet (be quick).
    If you get the "phone is up to date" message, add an extra second onto your count. If the same thing happens again... another second....

    My fingers are crossed for you. :)
    Just did this

    Waited 5 seconds and it said my phone is up to date. Waited 1-2 seconds and said it can't check for updates right now.

    Does it all come down to timing and I just need to try several hundred times till it times just right to trick it?
    09-27-2011 04:55 PM
  24. firedancer1189's Avatar
    SUCCESS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


    Wow...thanks for all the help and putting up with my whining. I realize patience is a virtue but I really haven't had it when it comes to this update!
    Big Supes, RumpRoast and 11B1P like this.
    09-27-2011 04:59 PM
  25. cckgz4's Avatar
    SUCCESS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


    Wow...thanks for all the help and putting up with my whining. I realize patience is a virtue but I really haven't had it when it comes to this update!
    Lol it's okay. I bet that was frustrating. I'm glad you got it though!
    09-27-2011 05:05 PM
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