I am returning my WP phone

[propeller10]

I bought a Samsung focus via Amazon Wireless a little more than a month ago. Unfortunately I got a rev 1.4 from them. How do I go about returning it for a different WP phone?

I saw that newly released focus flash is free on there. Can I trade my focus 1.4 for focus flash?

 

[Matthew Mazzenga]

I would think that would be a question for Amazon.

Sent from my SGH-i917 using Board Express

 

[power5]

More than a month may be tricky. May need to get an RMA request from samsung.

 

[ashykat]

You will probably have some issues since it's over a month old, but contact amazon mobile's support. They have always been helpful with me, and you talk to a real live person right away rather than being shuffled through automated menu's.

 

[ninjaap]

In my experience, Amazon Wireless is not very helpful after 30 days. They usually tell me to contact ATT.