01-17-2012 12:14 PM
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  1. MastrMeatWad's Avatar
    The thing I don't understand is that if those on here love WP so much why wouldn't you go in store with those who want a wp? Or even better help them order one online? It makes no sense to ***** about something if you do not help them or if you go in store with them and allow them to buy something else. Just doesn't make sense to me, If i was with them I would be sure they would get what they wanted and not what the rep or manager said.
    First off, the post was intially written to share an experience. Next, it doesn't make sense to hold someone's hand to make a purchase at a store as you suggest. The other aspect to this is with my family of 3 kids and 2 elderly parents, I personally don't have time to walk into a store to help my 'older' sister purchase a phone. I see your point, but I find your comment a tad silly. Also at the end of the day it is the individuals decision not ours with what they want. If she was "GIVEN" the correct information and not sold on bias nonsense she might have ended up with a WP, and maybe not. Either way,I look at it like this. People are being sold phones based on bias, myth, inaccuracies, rep incentives, and not being allowed to make their decision. How would I or anyone else be any different than the Sprint Rep if we drive them to the store to 'make' sure they buy a WP7 phone. The more I read your comment, the more I find it absurd.
    Last edited by MastrMeatWad; 01-12-2012 at 11:38 AM.
    01-12-2012 11:11 AM
  2. Premium1's Avatar
    First off, the post was intially written to share an experience. Next, it doesn't make sense to hold someone's hand to make a purchase at a store as you suggest. The other aspect to this is with my family of 3 kids and 2 elderly parents, I personally don't have time to walk into a store to help my 'older' sister purchase a phone. I see your point, but I find your comment a tad silly. Also at the end of the day it is the individuals decision not ours with what they want. If she was "GIVEN" the correct information and not sold on bias nonsense she might have ended up with a WP, and maybe not. Either way,I look at it like this. People are being sold phones based on bias, myth, inaccuracies, rep incentives, and not being allowed to make their decision. How would I or anyone else be any different than the Sprint Rep if we drive them to the store to 'make' sure they buy a WP7 phone. The more I read your comment, the more I find it absurd.
    Then don't complain when a rep does what you said. Clearly your sister wasn't sold enough on wp that she let the rep sell her something else.
    01-12-2012 11:48 AM
  3. Reflexx's Avatar
    Then don't complain when a rep does what you said. Clearly your sister wasn't sold enough on wp that she let the rep sell her something else.
    I think the point he was trying to make that his sister should be able to make a decision based on accurate information. The rep didn't give her accurate and truthful information from which to base a decision on.
    01-12-2012 02:31 PM
  4. Premium1's Avatar
    I think the point he was trying to make that his sister should be able to make a decision based on accurate information. The rep didn't give her accurate and truthful information from which to base a decision on.
    99% of the stuff you will be told won't be accurate. That is why there is google to do a little research on their own and not be pushed into something from someone else.
    01-12-2012 02:35 PM
  5. Reflexx's Avatar
    99% of the stuff you will be told won't be accurate. That is why there is google to do a little research on their own and not be pushed into something from someone else.
    I think that 99% is a pretty large exaggeration. And it's not like everything you read on the internet from a Google search is exactly accurate.

    It's not asking for much to expect a salesperson to be honest. Sure, they could have a bias and try to steer you towards their preference by pointing on the strong points of one thing over another. But it's pretty unprofessional and bad business practice to outright lie about a product. And when all is said and done, wouldn't you agree that we should expect professionalism from these businesses? That's not exactly too high a standard to set. And it sure beats having no standards.
    01-12-2012 02:56 PM
  6. Premium1's Avatar
    I think that 99% is a pretty large exaggeration. And it's not like everything you read on the internet from a Google search is exactly accurate.

    It's not asking for much to expect a salesperson to be honest. Sure, they could have a bias and try to steer you towards their preference by pointing on the strong points of one thing over another. But it's pretty unprofessional and bad business practice to outright lie about a product. And when all is said and done, wouldn't you agree that we should expect professionalism from these businesses? That's not exactly too high a standard to set. And it sure beats having no standards.
    What if they aren't lying but misinformed and go by how many people return a product and why they returned it?
    01-12-2012 03:43 PM
  7. Reflexx's Avatar
    What if they aren't lying but misinformed and go by how many people return a product and why they returned it?
    Considering it's their job to be informed, saying things like "It has a lot of bugs." without doing their own research is irresponsible. They're the ones that are supposed to be the professionals.
    MastrMeatWad likes this.
    01-12-2012 03:59 PM
  8. MastrMeatWad's Avatar
    What if they aren't lying but misinformed and go by how many people return a product and why they returned it?
    A big thank you to Winning Guy! I wasn't going to put a response in because you responded so well, and redr still didn't understand. But, what the heck. :)

    @redraider-Ok, that makes it alright then!? The employees giving incorrect/bias information out as fact because they are forming their 'fact' from a person who returned a phone. Your reponse that 99% of what people are told as a consumer at a retail store/speciality store are not true, therefore people should use google for all their information and learning needs! You forgot to include wikipedia!

    Ignoratio elenchi, or are you using the "chewbacca defense"? Because what you are posting, does not make sense!
    01-17-2012 11:07 AM
  9. Premium1's Avatar
    A big thank you to Winning Guy! I wasn't going to put a response in because you responded so well, and redr still didn't understand. But, what the heck. :)

    @redraider-Ok, that makes it alright then!? The employees giving incorrect/bias information out as fact because they are forming their 'fact' from a person who returned a phone. Your reponse that 99% of what people are told as a consumer at a retail store/speciality store are not true, therefore people should use google for all their information and learning needs! You forgot to include wikipedia!

    Ignoratio elenchi, or are you using the "chewbacca defense"? Because what you are posting, does not make sense!
    I never said it makes it alright but if they see a lot of phones being returned for bugs I guess those people must not know how to use their phones because wp has no bugs according to people on here. FYI every os has its share of bugs. Plus if the carriers(their employer) do not feel it is necessary to train them well in various OS's no they most likely do not feel they need to know it. You can argue all you want but that is like saying your boss trains you on something and only that yet you are expected to do your own research. That ain't how it works!
    01-17-2012 11:42 AM
  10. based_graham's Avatar
    Nokia should capitalize on this oppourtunity promote the 710 as bug free, with all the latest features copy-paste, multi tasking and of course show off all the amazing everyday awesome ness. Also make sure to mention best phone at a low value just to prove a point
    01-17-2012 12:14 PM
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