Sprint/Verizon employees state WP7 are full of Bugs & Android has none
My Nepew and Sister recently went in to Sprint to buy new phones. My nephew wanted the WP7 but the sales associate told them that they shouldn't get a WP7 because it is full of bugs and never gets updates. He then sold them the HTC EVO-Shift (yes an evo-shift!). My sister followed up by calling Sprint and the sales associate over the phone stated they should buy the Iphone or an Android and not the WP7 phone because of all the bugs it has!
I have to say I am not surprised because I had the same issue earlier this year, but I educated myself prior to purchasing phones for my wife and I. I was first with Verizon and wanted to buy the Trophy. The Verizon sales associates were so rude and dogged WP7 when I was attempting to make a purchase I decided to switch carriers. One of the worst experiences I have ever had at a retailer.
I moved to T-Mobile and purchased my wife an android and the HD7. The employees were not educated about the WP7 phone at all, but at least the employees stated such. The service was poor in my area, so another switcheroo, this time to Sprint.
When we moved to Sprint again, the employees did not know anything about the WP7. The lady helping us was very polite but I had to show her how to turn on the phone and set up the email on the phone, etc. She admitted she never played with the phone/plateform before I had purchased it. The male employee tried to interrupt the sale stating I shouldn't get the WP7 and I should get one of the android instead because the device is buggy and personal information is not safe with WP7 devices, etc.
Just thought I would share my families recent experience and my personal experience with Verizon and Sprint regarding the WP7. What bothered me the most is my nephew really wanted the phone but my sister listened to the BS from the Sprint employees, and now she in convinced that the phones are crappy?!
I think they can step up advertising but what good will it be if people go into stores such as Sprint/Verizon and they are told inaccurate information. I think the majority of people trust what they are told in the stores thinking the information is fact and do not do their own research.
My Nepew and Sister recently went in to Sprint to buy new phones. My nephew wanted the WP7 but the sales associate told them that they shouldn't get a WP7 because it is full of bugs and never gets updates. He then sold them the HTC EVO-Shift (yes an evo-shift!). My sister followed up by calling Sprint and the sales associate over the phone stated they should buy the Iphone or an Android and not the WP7 phone because of all the bugs it has!
I have to say I am not surprised because I had the same issue earlier this year, but I educated myself prior to purchasing phones for my wife and I. I was first with Verizon and wanted to buy the Trophy. The Verizon sales associates were so rude and dogged WP7 when I was attempting to make a purchase I decided to switch carriers. One of the worst experiences I have ever had at a retailer.
I moved to T-Mobile and purchased my wife an android and the HD7. The employees were not educated about the WP7 phone at all, but at least the employees stated such. The service was poor in my area, so another switcheroo, this time to Sprint.
When we moved to Sprint again, the employees did not know anything about the WP7. The lady helping us was very polite but I had to show her how to turn on the phone and set up the email on the phone, etc. She admitted she never played with the phone/plateform before I had purchased it. The male employee tried to interrupt the sale stating I shouldn't get the WP7 and I should get one of the android instead because the device is buggy and personal information is not safe with WP7 devices, etc.
Just thought I would share my families recent experience and my personal experience with Verizon and Sprint regarding the WP7. What bothered me the most is my nephew really wanted the phone but my sister listened to the BS from the Sprint employees, and now she in convinced that the phones are crappy?!
I think they can step up advertising but what good will it be if people go into stores such as Sprint/Verizon and they are told inaccurate information. I think the majority of people trust what they are told in the stores thinking the information is fact and do not do their own research.