:mellow:
Placed my order on the 12th for a cyan 920 and all seemed well. Checked it over the weekend and, again everything seemed fine. then tonight I went to look at it to see if, by some miracle, it had shipped and saw the order status as cancelled. Huh??? I never cancelled it! So, I called them to find out what was going on. The rep said one system showed it cancelled but the other system showed it pending....she put me on hold and came back and said that it looked like the system kicked it out because I was paying full price for it... Huh? She said I could reorder or go to a store...I said I needed to think about what I was going to do...am really frustrated about this--no excuse for this kind of behavior.
Placed my order on the 12th for a cyan 920 and all seemed well. Checked it over the weekend and, again everything seemed fine. then tonight I went to look at it to see if, by some miracle, it had shipped and saw the order status as cancelled. Huh??? I never cancelled it! So, I called them to find out what was going on. The rep said one system showed it cancelled but the other system showed it pending....she put me on hold and came back and said that it looked like the system kicked it out because I was paying full price for it... Huh? She said I could reorder or go to a store...I said I needed to think about what I was going to do...am really frustrated about this--no excuse for this kind of behavior.
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