Cant find Map option in "Find my phone" on windowsphone.com

[saurabhsdwivedi]

Hi all,
I am unable to see the map option for my phone in the "Find my phone " Option that windows has for locating lost phones.
I am able to ring my phone.
Its just that its not visible on a map like it should be.
Dont know if the feature is available here in India,
My data settings are on.
phone battery is 90%
Location is turned on.

Please let me know if you know what i am doin wrong or is this feature simply not available for WP available in India.

 

[HNNNNNGHHH]

Which WP8 device are you using?

 

[Techno-Freak]

The feature is available in India, it has always showed the location of my phones (WP7 and 8) on the map. As you said it also successfully rings your phone.

Under "find my phone" settings on your phone, do you have both the options enabled? Specifically the second one which says: "Save my phone's location periodically and before the battery runs out to make it easier to find"

 

[Techno-Freak]

Ok, I found out the problem.
Microsoft's Find My Phone website does not show the option to find the phone on map when you're using the Indian version of website: https://www.windowsphone.com/en-in/my/find

To enable this feature, just use the US English version:
https://www.windowsphone.com/en-us/my/find

 

[saurabhsdwivedi]

Hi ,
Am using Lumia 920

 

[saurabhsdwivedi]

Hi Techno Freak,
Thank you for your reply.
I tried login in using the US link for website you posted still that option is not visible(picture attached)
Also as for your earlier query of whether i have enabled both options in my cell phone settings.Well the Find my phone setting in my cell has just only one option "Send apps to my phone using push notifications" ...Thats it the option that you have written is not on here(picture attached).Please help.

 

[govindkrishna]

I have the same problem as Saurabh..!!
Surprisingly no solution yet !!

 

[Mukesh Rawat]

Me too facing the same issue...

 

[utkarsh_reloaded]

Same here.... Additionally mix radio option is not there/....

 

[mpt15]

Same here.... Additionally mix radio option is not there/....

mix radio is there in Nokia music.

 

[vivek pareek]

i am also having the same problem in locating my phone form windowsphone.com(both Indian and US version).Also, as saurabh said, i have only one option in my phone setting>find my phone.
Please help !!

 

[radu191289]

Well if you are outside of USA and you are not using Nokia... many functions are missing... bty I just realized I can see my wp8 on map in Romania. Last time I checked this was not available.

 

[umang_k91]

this feature is not available in india unfortunately. it used to work here on my lumia 800, but now they have dropped support for it. dont know why though... hope it comes back

 

[CodeGEN]

I today faced the same problem , I was seeing my phone on the map before but right now ( after GDR2 update ) cant see it on the map. Location:Turkey

 

[Adelina Kaytara]

Buna. eu am o problema mai mare.. de fiecare data cand dau pe find my phone imi deschide pagina de how to... nu imi aceseaza aplicatia, asta fiind logata pe windowsphone.com . Nu stii oare de ce? .. Poate nu fac eu ceva bine. Merci