1. joeynox's Avatar
    Sometimes when I play music using Xbox music either streaming or from my collections I get error c101a053 can't play this file.it will happen a few times then work . Doesn't anyone know why?
    03-30-2013 02:20 PM
  2. Fernando Sibaja's Avatar
    Im having this problem right now. Just cant stream music in any device. My problem is, I live in an unsupported country. I just tried to play music from a vpn to see if the problem was the ip, but I still cant access it. Guess I will have to cancel my subscription.
    03-30-2013 03:01 PM
  3. xpxp2002's Avatar
    I can't download or stream anything in the US right now. I think Xbox Music is down.
    03-30-2013 03:02 PM
  4. fluffcycle's Avatar
    Same here. No luck playing music on my phone or Windows 8. This seems to happen way to often to me. I hope they can get this fixed sometime soon!
    03-30-2013 03:04 PM
  5. Fernando Sibaja's Avatar
    I guess I will just wait if its a widespread problem.
    03-30-2013 03:09 PM
  6. sebweb02's Avatar
    The same issue in Germany... Neither Xbox Music is working on my Xbox nor on my WP8 Lumia....
    03-30-2013 03:11 PM
  7. ShariLo's Avatar
    Per the xbox music service status site:

    Xbox LIVE Status
    Xbox Music and Video
    Users may experience difficulties with the following services:
    Your cloud playlists and music tracks are temporarily unavailable. Please check back soon.
    Affecting the following LIVE Platforms:
    Windows 8
    Windows Phone
    Xbox 360 Console
    Zune PC Client
    3/30/2013 12:01:05 PM PDT:
    Are you having problems using Xbox Music? Don't worry! We're are working to get this fixed as quickly as possible. Please check back in 30 minutes for more information.
    fluffcycle and budney like this.
    03-30-2013 03:12 PM
  8. jerrynomenon's Avatar
    I saw a notice on Xbox website that Xbox music and video service is temporarily unavailable. Check Xbox.com for more info
    03-30-2013 03:12 PM
  9. Camaroon's Avatar
    Yep, just searched the problem, found this thread, and checked xBox music. Definitely a known, and really annoying, issue.
    03-30-2013 03:16 PM
  10. fluffcycle's Avatar
    I wish there was an alert we would get on our phone whenever the service goes down so we don't have to look on the internet for these issues
    03-30-2013 03:29 PM
  11. joeynox's Avatar
    But it is also doing it wirh music in my collection, music that I put into the phone
    03-30-2013 03:35 PM
  12. eric12341's Avatar
    ^ Try turning off the connect with Xbox music option, see if that helps. Everything seems up and running for me again right now. Watching Xbox music as I'm typing this.
    03-30-2013 05:35 PM

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