No calls until I use the phone?

[Charlie Pelosi]

I have a tmobile HTC 8x.
It does not get any calls or texts when it has been sitting. If I pick it up and start using it voicemails from the missed calls, and texts pour in.
Any idea what is going on? I posted on the T-Mobile forum and revieved not a reply.
Firmware is 1532.20.20010.531

What good is a phone that doesn't get calls!?!?

 

[sym1a1a]

Hmm, dumb question here, are you sure you have not muted the phone by accident? Hit your volume button and make sure its not on vibrate only, second, if volume is set properly try a hard reset, volume, camera, and power button all at the same time for approximately 10 seconds and lastly call T-Mobile tech support if all else fails

 

[Charlie Pelosi]

Thanks for the reply. The phone was nor muted, and no missed calls are ever listed. It us as if it sleeps while sitting and wakes up when I use it again.

I just tried the hard reset as you described, so we'll see what happens. Thanks.