1. michaelreid722's Avatar
    Hey everyone,

    Picked up a 920 yesterday. I was originally planning on waiting for the release of new hardware/Blue, but I dropped my iPhone yesterday so I had to make the switch now.

    Overall, while it has been a huge change, I am enjoying WP8. However, one annoyance I have run into is notification badges on the email and messaging tiles. Essentially, once I open the app, even if I haven't "read" the message, when I return to the Start screen, the tile will no longer display the notification badge. I would like the tile to continue showing the number of outstanding messages until I have read them. Is there a way to do this? I have checked settings and could not find anything, so any help for this newbie would be greatly appreciated.

    Thanks.
    04-18-2013 05:09 PM
  2. BIGPADDY's Avatar
    No there currently no fix for that yet, it may arrival with the next update which is GDR2.
    Last edited by BIGPADDY; 04-18-2013 at 06:45 PM.
    04-18-2013 06:34 PM
  3. manicottiK's Avatar
    The number or badge shown on tiles is how much activity has occurred since you last looked at the content in the app. For email, it is not the number of unread messages or total messages, but rather new messages. There's no way to "fix" this because it isn't broken, it's just different than how iOS handles things.

    The "what's changed" philosophy is key to Windows Phone's original motivation as a new smartphone design based on the idea of helping users detect which app needs your attention rather than how much stuff you have. Microsoft described this as "glance and go" rather than the "stop and stare" of competing systems that make users recall the old email badge and subtract the new one from it to deduce what has recently happened.
    chenhogi and peacefulberry like this.
    04-18-2013 07:15 PM
  4. chenhogi's Avatar
    The number or badge shown on tiles is how much activity has occurred since you last looked at the content in the app. For email, it is not the number of unread messages or total messages, but rather new messages. There's no way to "fix" this because it isn't broken, it's just different than how iOS handles things.

    The "what's changed" philosophy is key to Windows Phone's original motivation as a new smartphone design based on the idea of helping users detect which app needs your attention rather than how much stuff you have. Microsoft described this as "glance and go" rather than the "stop and stare" of competing systems that make users recall the old email badge and subtract the new one from it to deduce what has recently happened.
    Excellent explanation, thanks.
    04-19-2013 12:04 AM
  5. michaelreid722's Avatar
    Ok that makes sense. I think what threw me off is Windows 8 tiles display badges until the notification is explicitly addressed (I know W8 and WP8 aren't the same, just thought that would be handled similarly). Thanks so much for your response.
    04-19-2013 12:08 PM

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