Surface Duo is on salefor over 50% off!

10-31-2013 04:55 AM
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  1. Kenneth Aliprandini's Avatar
    still having issues london jr? mine is now working too. but I am not fully happy if others still have issues.
    04-29-2013 07:48 PM
  2. beachhoppr's Avatar
    I turned fb chat off then back on and everyone appeared. Testing to see if it sticks
    04-29-2013 07:51 PM
  3. pri_barros's Avatar
    Mine is working fine too! Hope it stays that way.
    04-29-2013 07:55 PM
  4. Kenneth Aliprandini's Avatar
    didnt try skype out yet, but I never go on skype. outlook and facebook work, I bet skype works too. I am now happy again!
    04-29-2013 07:59 PM
  5. Rafael Baudelaire's Avatar
    On chat of outlook.com works fine again, I tested on Lumia 920 and works fine too, now need test on Skype pc and skype of Windows Phone. Microsoft solved the problem ?
    Last edited by Rafael Baudelaire; 04-29-2013 at 11:35 PM.
    04-29-2013 11:06 PM
  6. anon(5619589)'s Avatar
    Mine is working too...yaaaay...
    04-30-2013 12:23 AM
  7. London Jr's Avatar
    still having issues london jr? mine is now working too. but I am not fully happy if others still have issues.
    ha i appreciate that man, yea, still no luck on my end... im not one of the lucky ones yet...
    04-30-2013 01:00 AM
  8. London Jr's Avatar
    i tried on IM+ also, still no luck...
    04-30-2013 01:01 AM
  9. allos autos's Avatar
    Mine is working too...yaaaay...
    I told you not to panic! ;-)

    PS. It's working again for both myself and my wife. Had to set status to offline and then back to online for the fix to kick in.
    04-30-2013 01:33 AM
  10. Jaripi's Avatar
    All online friends have been appearing on that online list today, so all is back normal here now ...
    04-30-2013 09:35 AM
  11. Aldrin Divera's Avatar
    Now working on my Lumia 920, outlook.com and skype....
    04-30-2013 09:57 AM
  12. sandmanfvr's Avatar
    Yep just tried it, working fine now.
    04-30-2013 10:43 AM
  13. Kenneth Aliprandini's Avatar
    does nothing work like no one online or just a couple.
    if it's just a couple not sure what's up. where are you from?

    if it's nothing at all. thing you might have to go into outlook and disconnect facebook and re apply it.

    I assume you've done all that but just making sure.
    04-30-2013 05:25 PM
  14. xerxesrem's Avatar
    Ok, mine is working know, probly some kind of bug, well if everyone is fine know, wer ok :) tnxt updating dis thread! Help each other :)
    04-30-2013 08:23 PM
  15. Tony Dony's Avatar
    Mine doesn't want to connect to the status online. Says it can't connect to IM when I try to turn it from offline to online.

    Edit: I turned the facebook chat settings from on to off and then again off to on, and it works now :D

    All my friends appear online in the People Hub.
    Last edited by Tony Dony; 05-01-2013 at 09:23 AM.
    05-01-2013 09:12 AM
  16. Kenneth Aliprandini's Avatar
    anyone else still having issues, facebook claims they fixed it.
    05-02-2013 03:35 PM
  17. London Jr's Avatar
    does nothing work like no one online or just a couple.
    if it's just a couple not sure what's up. where are you from?

    if it's nothing at all. thing you might have to go into outlook and disconnect facebook and re apply it.

    I assume you've done all that but just making sure.
    IM plus gives a failed connection notification on the web and app, outlook.com switches facebook connection automatically to off, skype says it can't connect and lumia just doesn't show the contacts. i tried disconnecting all of the accounts and they are all disconnected completely at the moment, all accounts removed from fb and the apps themselves and my phone. i tried it just a while ago. this is strange, nothing is working. I've scoured my fb settings to find something, what the hell am i looking over?
    05-02-2013 11:10 PM
  18. Kenneth Aliprandini's Avatar
    and you readded them all back? can you make a seperate facebook account and add maybe 3 friends? when they are online try adding that facebook accout, and see if that works in out look. see if it's your facebook account of outlook having the issues.

    this appears to be a separate issue than everyone else was having.
    05-03-2013 03:13 AM
  19. London Jr's Avatar
    and you readded them all back? can you make a seperate facebook account and add maybe 3 friends? when they are online try adding that facebook accout, and see if that works in out look. see if it's your facebook account of outlook having the issues.

    this appears to be a separate issue than everyone else was having.
    yea i do have a second account on facebook that works fine, its something with my account... ahhhh i was sure it was facebook, i can't seem to find what it is...
    05-03-2013 12:41 PM
  20. Kenneth Aliprandini's Avatar
    I have no clue sadly. my suggestion is to use the temp second account and explain to a handful of friends for now. too much effort probably to fuly switch
    05-03-2013 01:59 PM
  21. Amran Nagal's Avatar
    Contact Nokia care.
    My problem got fixed.
    05-11-2013 07:05 AM
  22. Prateek Gupta1's Avatar
    hey there my facebook chat is shown conected in WP bt they give a message no one is online.....
    i try to connect the same profile using skype it shows my notifications but can never show frnds online
    messenger in live.com has kept my fbchat off when ever i switch it on no effect works on it

    have linked unlinked trie all please help
    06-17-2013 04:33 AM
  23. Jacob Trevino's Avatar
    I have a question I bought the 521 and the facebook chat doesn't work correctly when my friends try contact me their msg doesn't show but if I send it my msgs only show. can someone help me?
    06-17-2013 09:48 PM
  24. vichuxxx's Avatar
    Having exactly same problem. I stopped using it. Probably an error in MS servers. It happens most of the time. And they'll rectify this in a week. Goto status.live.com and report your problem under "messenger", if you want to. You can check the status of all services offered by them here.
    06-17-2013 10:56 PM
  25. Tomanband's Avatar
    Having exactly same problem. I stopped using it. Probably an error in MS servers. It happens most of the time. And they'll rectify this in a week. Goto status.live.com and report your problem under "messenger", if you want to. You can check the status of all services offered by them here.
    this shows up for me on status.live.com

    Problem Many users have reported issues with signing in and receiving Facebook messages in Windows 8 messaging app, Windows Phone messaging hub, and Outlook.com. We are actively working with Facebook to resolve the issue. Other contacts (e.g. Skype) should not be affected. 21 Juni 00:20
    sounds promising
    06-20-2013 06:57 PM
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