1. ChumsFuture's Avatar
    so i turned on the "back up sms" option about 2 weeks ago. since then, my emails have had major syncing issues. either i get an error code 80072efd, or my email account settings say "not up to date" or is in constant "syncing."

    i've read it's a bug with the back up sms option. can anybody confirm? i've turned off the back up sms, deleted and re-added my emails but the errors and syncing issues have returned.

    i'm doing a full reset on my phone but it's been on the gears screen for over 4 hours now. WTF?

    oh, i have an att 920.
    05-19-2013 04:27 PM
  2. rdubmu's Avatar
    I think you are having a Data Plan or Wifi Program. I would reboot your phone and try it with wifi off, if you are still getting this error try it with Wifi On and make sure you are connected to your home wifi network.

    I doubt that the Backup SMS option has anything to do with your email.
    05-19-2013 08:18 PM
  3. Cory Kincaid's Avatar
    I'm having a similar issue with my Office 365 Exchange account not synchronizing periodically. When searching online I found a reference to some people solving the issue (momentarily at least) by turning on WiFi. That worked for me as well. As soon as I turn on WiFi, it synchronizes. And as soon as I turn it back off to go back to LTE, it stops. I've had the issue resolve itself after a reboot I believe but cannot recall as it has been several weeks. Any thoughts or inputs?
    06-10-2013 12:49 AM

Similar Threads

  1. Record phone calls and back up sms
    By travelerdawg in forum General Phone Discussion
    Replies: 37
    Last Post: 02-21-2013, 11:02 AM
  2. Correct sync interval (email sync issue)
    By ZMeshign in forum Windows Phones
    Replies: 1
    Last Post: 01-22-2013, 07:38 AM
  3. Backing up SMS on wp8 question
    By DaddyLikey in forum Other Operating Systems
    Replies: 3
    Last Post: 12-29-2012, 12:37 AM
  4. Email Sync Issues
    By xalasten in forum Windows Phones
    Replies: 3
    Last Post: 12-15-2012, 08:17 AM
  5. Backing up SMS
    By MF73 in forum Windows Phones
    Replies: 9
    Last Post: 11-26-2012, 11:46 AM