Microsoft Account cannot sync

nathanb131

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Oct 29, 2012
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Do any of you use the mult-factor authentication and therefore have app passwords? I generated a new app password for my outlook mail on my wp8 and it seemed to sync just fine.
 

Danial S

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my live.ca account hasnt been able to sync for the last 4hours but my outlook.com account has had no issues, yet both in the setting run on the hotmail server
 

bdicemk6

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Sep 6, 2013
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Hi guys, new here as well.
For some reason, my new Lumia 1020 wouldn't sync my microsoft account. It seems to think I am a child as well and need my parents to accept the terms and conditions in order to download apps. I tried to do this under "My Family" on windowsphone.com but none of the things that the instructions are telling me to do are actually on the page. Can someone help? I am completely new to WP, especially WP8. I'd REALLY like to download my main apps on my new phone. This has been very frustrating so far to say the least.. :angry:
 

bdicemk6

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Sep 6, 2013
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Hi guys, new here as well.
For some reason, my new Lumia 1020 wouldn't sync my microsoft account. It seems to think I am a child as well and need my parents to accept the terms and conditions in order to download apps. I tried to do this under "My Family" on windowsphone.com but none of the things that the instructions are telling me to do are actually on the page. Can someone help? I am completely new to WP, especially WP8. I'd REALLY like to download my main apps on my new phone. This has been very frustrating so far to say the least.. :angry:


Never mind, restored my phone to get it all sorted out! Now if only I didn't have to have OSX 10.8 or higher on my computer to download the music sync manager on my laptop...





Sent from my Nokia Lumia 1020 using Tapatalk
 

Mhkw

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I had the same problem - microsoft and outlook accounts not syncing - so I added a second outlook account in the email + account settings and voila! Everything back to normal without resetting.
 

kfchoo

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I have the error message as below and managed to resolve it myself.

We're having trouble connecting to blue-m.hotmail.com. Contact a support person or your service provider.
Last tried XX seconds ago
Error code: 86000C09


I think the online/cloud backup of text messaging is having data conflict issue. By clearing the online/cloud backup of text messaging does the trick in resolving the problem for me. It took me about 2 hours in resolving the problem by going through the troubleshooting steps below.

The solution that I have found as below:
1. Settings >> Applications >> Messaging >> Text message backup >> On
2. Settings >> System >> Email+Accounts >> Microsoft Account >> Sync
You should be getting error message "Attention Required"
3. Messaging >> Threads >> Select all messages > Delete
4. Settings >> Applications >> Messaging >> Text message backup >> Off
5. Settings >> System >> Email+Accounts >> Microsoft Account >> Sync
You should not be getting error message "Attention Required"
6. Repeat Step 1-5 until you do not get error message "Attention Required" at step 2.

* For step 6 (repeating step 1-5), do expect delay on text messaging restore at step 3.

I hope it works for you all too. Good Luck!
 

George Grieve

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I've had the same problem with my HTC the Microsoft account wont sync but 1 stage i know to help it work is to update to the current software, if anyone knows what to do next plz reply to this message.
 

megancooke

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Feb 20, 2014
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i have a problem with my microsoft account, which means i cannot download or update anything.
It says: There is a problem with the certificate for blu406-m.hotmail.com , and the error code is 80048888.
Please can you help?
 

Laura Knotek

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Mar 31, 2012
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i have a problem with my microsoft account, which means i cannot download or update anything.
It says: There is a problem with the certificate for blu406-m.hotmail.com , and the error code is 80048888.
Please can you help?
Have you contacted Microsoft support?
 

N_LaRUE

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Apr 3, 2013
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i have a problem with my microsoft account, which means i cannot download or update anything.
It says: There is a problem with the certificate for blu406-m.hotmail.com , and the error code is 80048888.
Please can you help?

Try this: Go to Setttings -> WiFi -> uncheck 'Automatically connect to wifi hotspots' and see if that helps. The other option is just delete/create the email address if its not the main MS Account.
 

Alex Ribeiro

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Apr 3, 2014
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Man you save my life.


I have the error message as below and managed to resolve it myself.

We're having trouble connecting to blue-m.hotmail.com. Contact a support person or your service provider.
Last tried XX seconds ago
Error code: 86000C09


I think the online/cloud backup of text messaging is having data conflict issue. By clearing the online/cloud backup of text messaging does the trick in resolving the problem for me. It took me about 2 hours in resolving the problem by going through the troubleshooting steps below.

The solution that I have found as below:
1. Settings >> Applications >> Messaging >> Text message backup >> On
2. Settings >> System >> Email+Accounts >> Microsoft Account >> Sync
You should be getting error message "Attention Required"
3. Messaging >> Threads >> Select all messages > Delete
4. Settings >> Applications >> Messaging >> Text message backup >> Off
5. Settings >> System >> Email+Accounts >> Microsoft Account >> Sync
You should not be getting error message "Attention Required"
6. Repeat Step 1-5 until you do not get error message "Attention Required" at step 2.

* For step 6 (repeating step 1-5), do expect delay on text messaging restore at step 3.

I hope it works for you all too. Good Luck!
 

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