09-20-2013 05:51 PM
30 12
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  1. grizzlyaddams's Avatar
    I know this is another "Other Storage" thread but my question is pretty specific:

    Had 1.2gb free on my 8gb HTX 8XT (GDR2). My other storage was hovering comfortably around 1.3gb. Not terrible, and definitely not inflating.

    Halo: SA update comes out yesterday, try to install the update, but there wasn't enough room. The install failed and the temp files have not been released (despite having GDR2).

    So now I have 40mb left on my phone. The HTC "Make More Space" app identifies 900+mb of the "Other Storage" as temporary files and says "Tap here to schedule temp file removal" so despite having done this multiple times last night and this morning it has not happened yet. My question being, how does this app work, and when will that temp space be freed up? Will uninstalling Halo: SA also release the associated temp files?

    I am absolutely loving my Windows Phone. There are some minor details I am not in love with, but this particular problem could be a dealbreaker. I've had to deal with "Other" storage on Apple, but it's handled pretty badly on Windows Phone. I cannot fathom having to hard reset because I've only had the phone for a few weeks (outside the 14 day return unfortunately) and just got it all configured to my liking.
    08-29-2013 10:26 AM
  2. Doohickie's Avatar
    Try the Shrink Storage app. I'm not sure if it will work, but it's worth a try. I've used it and it seems to squeeze a little bit out. I'm sitting at about 1.3 Other as well, and it usually knocks a few MB out when I use it, I assume it's squeezing out temp files.
    grizzlyaddams likes this.
    08-29-2013 10:50 AM
  3. grizzlyaddams's Avatar
    Try the Shrink Storage app. I'm not sure if it will work, but it's worth a try. I've used it and it seems to squeeze a little bit out. I'm sitting at about 1.3 Other as well, and it usually knocks a few MB out when I use it, I assume it's squeezing out temp files.
    I tried both Shrink Storage and Storage Cleaner and only freed up about 100mb. I subsequently tried to re-install the Halo:SA Update, hoping that if I let it try and fail on it's own it would remove the temp files. Needless to say that did not happen.
    08-29-2013 11:21 AM
  4. sision's Avatar
    Hard reset seems like the final option.
    08-29-2013 11:33 AM
  5. mjperry51's Avatar
    Another option might be to wait it out.

    I've read that the improved Other Storage handling takes a couple of days to clear things out. . . .

    Might beat an immediate Hard Reset. . .
    grizzlyaddams likes this.
    08-29-2013 11:41 AM
  6. grizzlyaddams's Avatar
    Hard reset seems like the final option.
    I had my iPhone for 2 years and several Androids before that... The only time I was ever forced to hard reset my phone (not that I hadn't done it by choice) to resolve an issue, was when a Best Buy employee reset some settings in my jailbroken iPhone after I did a line swap and caused my cellular data to entirely stop working. Caused me to permanently lose my jailbreak because in order to hard reset I had to update the firmware to a version without an untethered solution.

    I've had this Windows Phone for just a few weeks! This is an early adopter issue at best except these phone have been around for years. Pitiful and discouraging. I had read all about these other storage issues before purchasing the phone but my confidence was bouyed by the inclusion of GDR2 on the device I chose.

    With that said, does anyone actually have any idea when the "scheduled" temp cleanup is supposed to occur?
    08-29-2013 11:45 AM
  7. gsquared's Avatar
    What is taking up the space on your device and can some of that be put into cloud storage? That is about your only option as with such little room on your device you will have this issue again.
    grizzlyaddams likes this.
    08-29-2013 11:49 AM
  8. grizzlyaddams's Avatar
    Another option might be to wait it out.

    I've read that the improved Other Storage handling takes a couple of days to clear things out. . . .

    Might beat an immediate Hard Reset. . .
    Thanks, this was also my assumption, and I planned to wait until at least the weekend when I had more time to fiddle with the thing. But, really? Days? In the meantime I cannot install even smaller apps (I had come to terms with the selection of larger games I chose to have installed but left the 1gb free for smaller things) and the phone has become slower and unresponsive when opening things like messaging or e-mail with so little free space...

    I don't want to sound like a Negative Nelly because I really do love Windows Phone, mostly for it's uniqueness. But I also loved my Palm Pre, and well... I guess people really do want things that just work.

    Is there any way to root Windows Phone and manually modify the file system?
    08-29-2013 11:52 AM
  9. Hypnopottamus's Avatar
    There was an article on WP Central explaining how to get storage back. Try going into settings and changing the date to at LEAST 2 weeks from now. Restart your device and then try Storage check and/or Shrink Storage.
    grizzlyaddams likes this.
    08-29-2013 11:54 AM
  10. grizzlyaddams's Avatar
    What is taking up the space on your device and can some of that be put into cloud storage? That is about your only option as with such little room on your device you will have this issue again.
    The entirety of my used space is apps, other, and system. Media (audio, video, movies) are all on an SD card.
    08-30-2013 05:23 PM
  11. grizzlyaddams's Avatar
    The time skip-ahead trick did not work. I ended up uninstalling the majority of my apps. Doing so took a small peice of "Other" data with each uninstall. I was able to reinstally all the things I had before but am still somehow about 600mb shy of where I started.

    And unfortunately, (I'm not sure how related this is) since I installed and SD card and loaded it with Music, the phone has been acting sluggish, and at times downright locking up for 5+ seconds. Today I had an instance where I could not enter my unlock pin. It did not respond to any presses, would eventually display I had entered 1 numeral, and then lock up again for nearly 10 seconds at a time...
    08-30-2013 05:25 PM
  12. mikey2toes's Avatar
    I have the same issue. I tried shrink storage but it only removed a little bit of storage. I was at 1.98 gb of other now in at 2.50 gb. This is a joke and needs to be addressed asap. I may have to do a hard reset which might sort things out.
    08-31-2013 12:49 AM
  13. mark nt's Avatar
    Have you tryed deleting internet browser history and clearing old txt and phone history, it seemed to work for me in removing some of the other storage
    08-31-2013 01:00 AM
  14. mikey2toes's Avatar
    That will only release a little bit. The problem is halo sa. Not removing its temp files which is taking up the space.
    08-31-2013 01:33 AM
  15. mark nt's Avatar
    Ok. There you go. I don't play games on my phone so don't get that problem.
    08-31-2013 02:17 AM
  16. Carkid367's Avatar
    I have the same issue. I installed the modern combat trial on my 8xt and now I have a gig of temporary files that will not go away. I deleted the app, tried the storage cleaners, including the HTC one, but none work. My last option is to do a reset myself, but I'm pushing it off.
    08-31-2013 07:12 AM
  17. FricoRico's Avatar
    I've failed my update twice now, losing up to at least 1.5GB. I can't go hard resetting my phone, this is ridiculous, I was also updating my Halo to the latest version. On the second attempt (after uninstalling many games) I thought I nailed it with 750MB of free space (as it requires 716MB), download was fine, but during install it failed on too low space.

    I'm so ******* pissed, I at least hoped it would either clear the entire cache, or notice there is a downloaded version somewhere. But the damn idiots just leave their **** all over my phone, now I can't use it anymore until they fix it.. All I can do is try to keep cleaning so I can at least use WhatsApp and text messages..
    08-31-2013 05:45 PM
  18. sidewinder11's Avatar
    It is pretty annoying that ms has had nearly a year to fix some of these problems, but seems unwilling/unable to do so. Gdr2 supposedly fixes the issue but I've not noticed any difference.
    08-31-2013 05:51 PM
  19. killakiloz's Avatar
    Just did a hard reset in my phone today. Have an HTC 8x. I also was trying to update Spartan assault, when I was notified i was low on storage. Must have deleted 15 full albums, a few apps, and tons of pics, and tried again only to be met with low storage again. I figure deleting all that stuff should have at least netted me close to a gig of space, when i went and checked, i had 32 kb of space left. How in the blazing hell is that even remotely possible? Todays hard reset was my third. MS THIS NEEDS TO BE ADRESSED, no matter how kick *** this OS is, this issue cripples the platform. When i tell my friends who own an iPhone or nexus this story, they laugh in my face. Come on Microsoft
    08-31-2013 06:00 PM
  20. killakiloz's Avatar
    Also on a side note, after the hard reset, and a clean install not using a backup, I installed a few apps. 6tag, Facebook, twitter, and yes halo again. Only doing that, other storage was already at 700mb.....
    08-31-2013 06:03 PM
  21. tgp's Avatar
    When i tell my friends who own an iPhone or nexus this story, they laugh in my face. Come on Microsoft
    There is a simple solution to this problem: don't tell them this story! In your defense though if they have an iPhone or Nexus they have the best performing devices. iPhones are generally solid, and Nexus devices are the best of Android as far as performance.

    As I was reading down over this thread I was thinking how someone who didn't know what OS it addresses would think we were talking about Android. It sounds like the issues Android had in the past (mostly resolved by now). Storage space problems, lagging, freezing, manually clearing cache and other tweaks, hard reset...

    My first WP was an unlocked Lumia 710, and that device performed brilliantly! I don't recall any glitches at all with it. I've not been so impressed with my WP8 devices.

    I noticed that the Other storage on my 520 seems to grow if I download Here maps. In my experience I've come to the conclusion that the Other storage is in some cases not necessarily wasted space, but rather data that isn't classified as something else. However, it's my 2nd phone and I don't use it very much. I don't use the camera and I don't use Skydrive on it. Maybe that makes a difference.
    08-31-2013 06:16 PM
  22. FricoRico's Avatar
    To add to my rage, I tried deleting some offline maps too.. I tried deleting the Hungary maps (173MB in size), but when I confirm the deletion I get an error. According to the error message I don't have enough space to "download this map" I need 803MB's of free space to "download" the map. I want to frigging delete it!!
    08-31-2013 06:27 PM
  23. tgp's Avatar
    To add to my rage, I tried deleting some offline maps too.. I tried deleting the Hungary maps (173MB in size), but when I confirm the deletion I get an error. According to the error message I don't have enough space to "download this map" I need 803MB's of free space to "download" the map. I want to frigging delete it!!
    That's strange. I had an issue when I tried to download both the entire US & Canada date. I had Canada downloaded, then I tried to download the US. It said I couldn't because there wasn't enough space. But according to the Storage app I had plenty available. So, I deleted Canada, downloaded the US, then downloaded Canada. No problem!
    08-31-2013 07:06 PM
  24. mikey2toes's Avatar
    Ok so i did a hard reset and my other storage jumped from 2.44gb to 950mb and beside that my battery seems to be alot better. The only downside is that i lost all my game data and have to start over :'( except halo SA.
    09-01-2013 01:24 PM
  25. Aniruddh Sharma's Avatar
    My other storage is sitting at 5.5GB!!
    I have installed a lot of apps and games and a lot of other data, pics, contacts (FB, Twitter etc.)
    I am planning to hard reset my phone...how to save all this data and my entire app list? Also, would I be asked to pay for Asphalt 7 again?

    Apologies for the noobish questions.
    09-09-2013 01:01 PM
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