1. andyjbu's Avatar
    I've seen plenty of complaints from WP8 phone users who, like me, have messed up their wallet PIN. Microsoft says reset the phone, after which one has to reenter all email accounts, download Nokia map content, music (speaking as a Lumia user), etc.

    Anybody else want to petition Microsoft to add a wallet-pin-reset function to WP8? Symbian had it already. It just has to erase the confidential data that was in the wallet - security not compromised!
    Btw, how does one direct WP8 improvement suggestions at Microsoft, as an individual or collectively???
    09-06-2013 07:28 AM
  2. Jazmac's Avatar
    Not sure what form that would take but I don't know that I could support that. Once a pin reset is out on the interwebz, Windows phone security is deprecated. How did you "mess up" your pin?
    09-06-2013 09:32 AM
  3. Pete's Avatar
    This is the official feature request site

    Feature Suggestions: Top (33930 ideas)

    I had to factory reset my device after I forgot my wallet pin. Factory resetting the phone was no big deal to me once I'd backed everything up to the cloud. Gave me a good opportunity to dump some of the apps I didn't strictly need.
    09-06-2013 09:38 AM
  4. andyjbu's Avatar
    I messed up the pin testing the pin change function. I entered the old pin as new pin. Expected an error message. Instead, it was seemingly accepted as new pin, but doesn't work. Program logic error, I suspect, without excluding the possibility that the error was mine.
    01-24-2014 02:52 PM
  5. Retha Roux's Avatar
    No one told me the pin code of my Wallet. I try several codes, but blocking my wallet every time. The manual with the phone is useless. Really need help
    03-18-2014 02:27 AM
  6. Pete's Avatar
    No one told me the pin code of my Wallet. I try several codes, but blocking my wallet every time. The manual with the phone is useless. Really need help
    When new, the phone doesn't have the wallet enabled, it's something that you should do if you want to use that feature. So, if you have a new phone with the wallet PIN set, then it's either not a brand new phone, or someone has set it up on your behalf.

    The only way to reset the PIN is to perform a factory reset.
    03-18-2014 04:53 AM
  7. M L's Avatar
    I don't think I've ever used or even opened the wallet app since I bought my Lumia920. I now have a $3 Bing Rewards promo code to buy apps for my phone, with instructions to open the wallet app, enter the code in the wallet before going to the Store to buy an app or game.
    When I open the Wallet it just asks for my pin. I've tried a few times, gonna get locked out the next time I guess. There are no options to reset pin or have it emailed to my Microsoft account. I really don't want to reset my phone to factory settings to reset my wallet pin.
    03-26-2014 04:09 PM
  8. Castor8's Avatar
    I have the same issue - never used it, now locked out.
    02-19-2015 08:37 AM

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