04-21-2014 05:32 AM
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  1. EZJ's Avatar
    I am seeing WP commercials just about every commercial break here in the states.
    This has always been an issue about WP in my opinion. Microsoft just focusses way too much on only US. Where other companies look at the whole world.
    vish2801 likes this.
    09-17-2013 03:55 PM
  2. ohgood's Avatar
    This is a chicken-and-egg dilemma. Users are likely there, wanting an app, but most don't care enough, it perhaps don't know how to, complain that there isn't one, so they don't use anything, including said bank's likely poor mobile web version substitute. I know that is the case with several mobile users, including myself. Moreover, not having the app not only detracts current customers from using your banking services, but it discourages potential customers as well. Thus, the bank's argument against WP adoption is a poor business strategy given the platform's impressive growth in NZ. 15% of the market use WP means that 15% of the population has no incentive to use this bank's services. And any good business, particularly a bank, should have as its goal to attract new customers and keep current ones.

    Yes they should, but using the 85/25/10 percents, is the return with it ? Not really, if a secure app and maintenance costs $100000 plus.

    Would you switch all your personal and business banking, for an app ?

    I wouldn't.
    09-17-2013 04:15 PM
  3. hagjohn's Avatar
    I agree with a lot that's been said. I think tomorrow, when people install iOS 7 on their iPhones, they will be wondering why Rainbow Bright threw up on their phone. Hopefully, wp can attract those, like myself, who didn't like what they saw.
    09-17-2013 06:54 PM
  4. firewall2302's Avatar
    This has always been an issue about WP in my opinion. Microsoft just focusses way too much on only US. Where other companies look at the whole world.
    In terms of the Smartphone market, I believe the US is the second largest market in 2013 sales after China. I wouldn't say that they should bet the farm on the US due to the popularity of the iHerd here in the States but I would still put quite a bit of emphasis on it.
    nohra likes this.
    09-17-2013 07:22 PM
  5. Dave Blake's Avatar
    windows phone 8 is still falling way behind with the building of apps & im getting more and more rejections when i ask for apps to be upgraded or built.

    I asked my bank kiwibank.co.nz to consider building a wp8 app they said 0.005% of customers use windows phone so sorry but no we wont build one.

    Ive also been asking a New Zealand news agency to upgrade there app and include a live tile. to day fairfax media (stuff.co.nz) sent me this reply



    what do we have to do to get these apps ??/
    I would just tell you this, "Now is not the time to give up".
    09-17-2013 07:24 PM
  6. coip's Avatar
    Reply from kiwi bank
    "Kiwibank
    Hi Barry, we are keeping an eye on Windows Phone access to our public site (not the part accessed by our customers, but the part that's accessed mainly by prospects). Windows Phone traffic is on the up, but I'm afraid it still makes up only 1% of the traffic (v. iPhones and Android phones which each account for more than 10%). I can't really comment on what process ASB has for deciding where to spend their development budget, but our process is based on fairly stringent business requirements, and we're just not there yet. Sorry. ^RM"

    Can anyone translate that into non bank speck ??
    What's their website? We can start a campaign where Windows Phone users simply have to access their site a few times a week on their phones. That might help (unless they notice most of them are coming from outside NZ.
    09-18-2013 12:28 AM
  7. bozza72's Avatar
    What's their website? We can start a campaign where Windows Phone users simply have to access their site a few times a week on their phones. That might help (unless they notice most of them are coming from outside NZ.
    Now this is a good idea, ive seen plenty others here asking the same thing as me, so maybe we should add a sticky with a list of websites to visit and organisations to prod/poke


    website to visit is kiwibank.co.nz

    organisation to poke https://www.facebook.com/Stuff.co.nz?fref=ts
    Last edited by bozza72; 09-18-2013 at 01:17 AM.
    09-18-2013 12:50 AM
  8. N_LaRUE's Avatar
    Now this is a good idea, ive seen plenty others here asking the same thing as me, so maybe we should add a sticky with a list of websites to visit and organisations to prod/poke


    website to visit is kiwibank.co.nz

    organisation to poke https://www.facebook.com/Stuff.co.nz?fref=ts
    Not to burst your bubble and not to say 'give up' but there is a slight issue with your plan.

    First, any website traffic monitor knows where people come from. I know where all the traffic comes from to mine so I can't see theirs being any different.

    Second, we have to deal with the stats they already know. They know how many people use their bank and what percentage of the population that is. They would then compare it to the stats of WP. Taking in a factor that not all people who own a WP will be their customer vs the amount of local traffic to their site and they'll come up with an idea of viability of whether or not it's 'worth it' to to make an app. What value does it add to their bank, etc. It's standard business practice to have a means of justification.

    Yes they are banks, yes they probably have the money but making a good banking apps, taking into consideration the security, is probably a little different than your average app.
    09-18-2013 02:17 AM
  9. kbilly70's Avatar
    7. Give it to WP8.1 and if MS screw it up go to another platform because WP will be dead anyway.
    I think it comes down to what market share is acceptable/sustainable before MS would pull the plug. Historically, MS seems to look at the long game. If they do in the case of WP8 I think the potential is there for a lot of success.

    At least I hope they don't give up as I just can't go back to using the keyboard on Android or iOS.
    09-18-2013 09:06 AM
  10. N_LaRUE's Avatar
    I think it comes down to what market share is acceptable/sustainable before MS would pull the plug. Historically, MS seems to look at the long game. If they do in the case of WP8 I think the potential is there for a lot of success.

    At least I hope they don't give up as I just can't go back to using the keyboard on Android or iOS.
    The 'shareholders' will determine that for them. I'm not saying it's all doom and gloom I'm just giving an opinion. I'll say it very plainly now. If WP8.1 doesn't meet my very minor expectations I'm going to seriously consider moving platforms. Nothing against WP but I'm a little underwhelmed at the moment.
    09-18-2013 09:21 AM
  11. kbilly70's Avatar
    The 'shareholders' will determine that for them. I'm not saying it's all doom and gloom I'm just giving an opinion. I'll say it very plainly now. If WP8.1 doesn't meet my very minor expectations I'm going to seriously consider moving platforms. Nothing against WP but I'm a little underwhelmed at the moment.
    You're right, I just hope the shareholders don't take it out of MS's hands. I use WP for my work line and Android for my personal line so if WP were to fold it wouldn't be affect me much except that after using WP since November of last year, I find myself using Android less and less. WP is missing certain functionality that I would like to see, but none are a deal breaker for me.

    Having said that, I can understand the frustration for some regarding apps and you make great points as to the reasons for app disparity. Hopefully that disparity will shrink and in a timely manner.
    09-18-2013 09:40 AM
  12. N_LaRUE's Avatar
    Having said that, I can understand the frustration for some regarding apps and you make great points as to the reasons for app disparity. Hopefully that disparity will shrink and in a timely manner.
    On the whole WP works just fine for me. There's just some little bits here and there that bother me that I hope they fix.

    As for apps it will always be the catch 22 of apps vs market share. They have to get the 'must have' apps on their platform, not 3rd party ones. I know the 3rd party ones are fine but it's about image. If they're aiming at the younger generation to take up WP then they're missing the mark, image is very important to younger people. Yes I am a bit on the older side.
    nohra and MikeSo like this.
    09-18-2013 09:48 AM
  13. JerseySal's Avatar
    Whiny People Central
    09-18-2013 12:08 PM
  14. Funky Cricket's Avatar
    "major".

    a banking app for a small country is not major. USAA I can see, but even then. It's not like 30% of the US using USAA. I think most Major apps are available or 3rd party, or the mobile or full sites are well done. Targeted apps for customers on the other hand, even android doesn't always have them.
    09-18-2013 12:18 PM
  15. Laura Knotek's Avatar
    "major".

    a banking app for a small country is not major. USAA I can see, but even then. It's not like 30% of the US using USAA. I think most Major apps are available or 3rd party, or the mobile or full sites are well done. Targeted apps for customers on the other hand, even android doesn't always have them.
    I never even heard of USAA until I joined this site. However, nobody in my family has any connection to the military. My family members who were veterans are deceased (Korea/WW2 era anyway). Nobody in my family has been in the military in the past 60 years.

    As far as US banking apps, I'd say it would be good if we got the top 100 on the Federal Reserve list.
    09-18-2013 12:44 PM
  16. hopmedic's Avatar
    The thing about USAA is that they HAD an app already - from back in WP7 days. I don't remember when it published, but I used it for at least a year before moving to an 822 on launch day, and even after that until I switched to my 928, because it was between those two dates that they pulled it. With WP8 it had the "bug" where it would store images of checks deposited through Deposit Mobile, both on phone and in SkyDrive, so it was a security issue. Wise to pull it, but not a difficult fix, and they could have republished it. USAA "claims" to be in service for veterans, but those of us who've used the app don't feel very "served."
    09-18-2013 02:21 PM
  17. michail71's Avatar
    I asked my bank kiwibank.co.nz to consider building a wp8 app they said 0.005% of customers use windows phone so sorry but no we wont build one.
    How do they know that if they haven't made an app?

    Banks tend the be a little slow and backwards when it comes to technology. As a developer I would never work for a bank. It's too much torture.
    09-18-2013 03:30 PM
  18. coip's Avatar
    Yes they should, but using the 85/25/10 percents, is the return with it ? Not really, if a secure app and maintenance costs $100000 plus.

    Would you switch all your personal and business banking, for an app ?

    I wouldn't.
    Yes, I would and I did switch all my personal and business banking for an app. I had US Bank, Citibank, and Capital One. None of them had Windows Phone apps, so I switched to Chase, Bank of America, and Wells Fargo instead. And I let all of my old banks and my new banks know why I switched. Depositing checks via a mobile app saves a lot of trips to the bank. If the former three don't want to provide me those services, then I'll switch to three that will, which I did.
    09-18-2013 05:00 PM
  19. ohgood's Avatar
    Yes, I would and I did switch all my personal and business banking for an app. I had US Bank, Citibank, and Capital One. None of them had Windows Phone apps, so I switched to Chase, Bank of America, and Wells Fargo instead. And I let all of my old banks and my new banks know why I switched. Depositing checks via a mobile app saves a lot of trips to the bank. If the former three don't want to provide me those services, then I'll switch to three that will, which I did.
    I appreciate your initiative. Six trips to banks and changing accounts doesn't sound like fun. I wonder how many others changed banks over an app.
    09-18-2013 10:12 PM
  20. N_LaRUE's Avatar
    Whiny People Central
    Thank you for your contribution to the discussion. Very in depth analysis and worthwhile statement. Tell me did you have to think long and hard about that prior to typing it?
    09-19-2013 01:59 AM
  21. bozza72's Avatar
    ok my whineyness might be miner & yes i live in a small country (4mil) but the apps im complaining about get way too much iphone attention for my liking.

    please spare 2 mins and ctrl c this into twitter & il do the same for any app/game/comany you want help with.

    @NZStuff please can you update our windows phone 8 app #switch #showthelove @BarryMinister


    @KiwibankNZ please can we have a windows phone 8 app #switch #showthelove :) @BarryMinister

    Thank you in advance
    Last edited by bozza72; 09-19-2013 at 12:51 PM.
    09-19-2013 04:14 AM
  22. trickym81's Avatar
    This is the thing. What one person considers a "major app" might mean nothing for someone else. This is true for things like banking apps and also true for apps like Instagram. Some people don't care about them at all, but other people consider them crucial. You can't tell someone that an app they use frequently isn't important. It's important to them.

    iOS and even Android have almost all of the apps that almost everyone would consider crucial. Windows Phone has some of them, but not all. As long as some of them are lacking, some people won't want to use Windows Phone.
    KKRLessey, N_LaRUE, nohra and 1 others like this.
    09-19-2013 08:00 AM
  23. Felbrigge Psalter's Avatar
    There's no official Citibank WP8 app but you can just log on to their mobile site with the browser and it's pretty much like an app, no?
    09-19-2013 10:07 AM
  24. N_LaRUE's Avatar
    There's no official Citibank WP8 app but you can just log on to their mobile site with the browser and it's pretty much like an app, no?
    Not all sites are mobile friendly and apps tend to be easier to use and more secure.
    nohra likes this.
    09-19-2013 10:27 AM
  25. vish2801's Avatar
    Well, I think apps like Pandora, Netflix,etc are not big deal for users of countries where Nokia and so WP has presence. MS should seriously consider what those users actually want, feature wise and app wise. It's sad to see that Joe Belfiore didn't know that Bluetooth file transfer is big deal for people outside US. WP8 still can't send any video file via Bluetooth. Well, I don't think people at Redmond who develop WP do know what people actually want, otherwise they wouldn't have copied iCrap. I hope Nokia engineers would make some difference unless most of them resign due to idiotic internal politics and slowness of MS.

    Sent from my Nexus 4 using Tapatalk 4
    09-19-2013 11:40 AM
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