Hi folks, looking for some advice. Got a Huawei W1 a week or so ago, was all working fine apart from a fault with the speaker which caused severe interference when making calls. I got a replacement handset sent out on Monday, but when I tried to set up my main google account I kept getting 'no messages' in my google mail, despite it previously working fine on the other handset (contacts were syncing ok). Tried going through settings and using 'advanced setup' rather than google, but got the same outcome, only way I can get the email to work is to go through 'other account' and set it up as an email only account, but that obviously isn't syncing my contacts. I tried another google account I don't use much and it works just fine.
I believe the software is up to date (version 8.0.10327.77) and I've tried a factory reset twice, but that hasn't made any difference. Even stranger, I still had the faulty handset which I had wiped in preparation of returning, so decided to try setting it up on that as it had previously worked fine - but I had exactly the same problem, no email.
The only option I have had to get around it was to set my google mail account as an email only as stated above, then had to copy all my contacts from my main account to the lesser used account and sync my contacts from that one, but it's not really ideal. Does anyone have an suggestions or ideas as to what could possibly be the problem? The only difference I can think of between them is my main one is an '@googlemail' account rather than an '@gmail' one but surely that wouldn't make any difference, especially as it worked fine previously?
Thanks in advance
I believe the software is up to date (version 8.0.10327.77) and I've tried a factory reset twice, but that hasn't made any difference. Even stranger, I still had the faulty handset which I had wiped in preparation of returning, so decided to try setting it up on that as it had previously worked fine - but I had exactly the same problem, no email.
The only option I have had to get around it was to set my google mail account as an email only as stated above, then had to copy all my contacts from my main account to the lesser used account and sync my contacts from that one, but it's not really ideal. Does anyone have an suggestions or ideas as to what could possibly be the problem? The only difference I can think of between them is my main one is an '@googlemail' account rather than an '@gmail' one but surely that wouldn't make any difference, especially as it worked fine previously?
Thanks in advance