1. Loco5150's Avatar
    As many of you probably have noticed Facebook made some changes to their chat. You have the "mobile" "web" texts next to your green dot when you are online, showing on what device you are online on. I think it messed up the integrated chat on Windows Phone.

    First of all when you have the integrated chat "online" it shows you are on "web", like you are sitting on a big screen.

    Secondly before the update, when you set your chat status on your Windows Phone to "away" you were showing offline at Facebook even though you received all messages to your messaging hub. Now after the change it shows as online also. So anyway you have your chat on at messaging hub people think you are sitting on a computer.

    This makes the integrated chat pretty much useless now, because people think you are online from a computer they chat to you much more. Anyone else have noticed this? How do you feel yet again MS approach to whole Facebook, no matter how good idea, lags as its not done by Facebook themselves apposed to iOS / Android apps. Both of those apps by the way wwere updated with this update.
    11-22-2013 03:30 PM
  2. IceCrush's Avatar
    Well the idea of integration is good, but they didn't nail it ... Most of the time its not working which makes it unreliable.. I think Microsoft should make that part easily updateable through the store so that they can make changes to it quickly whenever facebook makes changes ... The fact that this platform lacks w reliable facebook messages app with reliable notifications is a shame ..
    Loco5150 likes this.
    11-22-2013 04:18 PM
  3. Loco5150's Avatar
    Im running gdr3 and it actually was/is 100% reliable. All messages come though in time. Only now after Facebook's changes its not usable anymore.

    Thats true, the integrated part is a great idea, people hub and chat. However they are so cripled that we still need the app. The app thats behind iOS + Android for ever. So at the end, we have two broken Facebook's.

    Everytime I post something I need to think "I want to tag friends, should I use this or that"

    I dont know can MS ever dort this mess out really...
    11-22-2013 04:29 PM
  4. Psycmeistr's Avatar
    Yep-- it would be nice if you could like individual posts within a thread. I see that you can like some pics others posts, and are not able to 'like' others- for some reason known but to God and the developers.
    Loco5150 likes this.
    11-22-2013 04:35 PM
  5. Loco5150's Avatar
    No suport for groups, offline messages, what you said about liking replies in posts and the list goes on. What is also very annoying, is the fact you cant send pictures in the integrated chat... The question comes, what is the real use of the integrated part if we need the app anyway?

    Please, give us ONE good way to use Facebook instead two crappy ways.
    Psycmeistr likes this.
    11-22-2013 04:46 PM
  6. Loco5150's Avatar
    I think integration is a great idea, but not thought trough. Any Facebook user coming from iPhone or Android will disslike WP because of this poor Facebook experience of WP. I think MS has really dropped the ball here...
    11-22-2013 04:49 PM
  7. Maaz Mansori's Avatar
    I think when this was originally developed for WP 7.5, it worked great. However, around the same time or shortly after, Facebook combined their messaging and chat services. Then at some point last year, the integrated chat started to allow you to leave offline messages but no other improvements were made.
    There have been many problems with integrated chat not working properly for some periods of time for a variety of reasons including changes Facebook made, problems on the Facebook server, problems on the Microsoft server, etc.
    My thinking is this though. Assuming that chat will work reliably, Facebook should fix it so it says "Mobile" instead of "Web" and then show how long you've been away like it does for IPhone/Android when you have been inactive for a specific amount of time. The thing is that integration is useful. I like the ability to switch between Facebook and text messaging with the same contact. It may not have all the features that the Facebook client has but it should at least suffice for basic chat services. The same built in Facebook support is even more useful for uploading pictures and posting status updates directly from the phone and I certainly wouldn't want them to remove those features.
    Speaking of the Facebook client, they really need to have the messaging refresh in real-time. It would make the chat much more useful and provide an alternate method to chat that has all the additional features.
    11-22-2013 05:11 PM
  8. Al_2's Avatar
    I did a test to see what it said when you change your status on the Messaging app on WP. If you set it to Available it'll show you as online on the web. If you set it to Busy it doesn't show you as online (it shows the mobile symbol with when you were last online, which seemed to be when I was last on FB on the actual web or with chat set to Available on your WP).

    Presumably WP8.1 will address all this as those chat statuses don't refer to FB at all. I'm guessing they were for Messenger?

    As far as I can see being in the Facebook app doesn't show you as online.
    11-22-2013 05:57 PM
  9. Jacko_au's Avatar
    I think integration is a great idea, but not thought trough. Any Facebook user coming from iPhone or Android will disslike WP because of this poor Facebook experience of WP. I think MS has really dropped the ball here...
    Purchased a 920 to explore the windows mobile experience, coming from an iPhone i was excited to venture into another platform only to find out that Facebook messaging and Skype messaging to my family has been a hugh failure for me.
    Every app and the phones software has been updated, logged out of Facebook on the iPhone, been into every setting i can think of and still no luck.
    I just hope someone sorts this mess out soon.
    11-22-2013 05:59 PM
  10. Loco5150's Avatar
    I did a test to see what it said when you change your status on the Messaging app on WP. If you set it to Available it'll show you as online on the web. If you set it to Busy it doesn't show you as online (it shows the mobile symbol with when you were last online, which seemed to be when I was last on FB on the actual web or with chat set to Available on your WP).

    Presumably WP8.1 will address all this as those chat statuses don't refer to FB at all. I'm guessing they were for Messenger?

    As far as I can see being in the Facebook app doesn't show you as online.
    No being on facebook app is offline. But our app is sooo laggy and buggy...

    So integrated chat would actually put you on mobile when you set it to busy? I will test this tomorrow. Before the fb's changes setting it away made you offline even though you received the messages to the hub. This is lost, or at least it was few days ago when they changed things and I tested this.
    11-22-2013 06:08 PM
  11. Loco5150's Avatar
    Purchased a 920 to explore the windows mobile experience, coming from an iPhone i was excited to venture into another platform only to find out that Facebook messaging and Skype messaging to my family has been a hugh failure for me.
    Every app and the phones software has been updated, logged out of Facebook on the iPhone, been into every setting i can think of and still no luck.
    I just hope someone sorts this mess out soon.
    Are you using the integrated Facebook chat? Connected your account to you MS account and activated the chat to your messaging hub? This is actually pretty good way to use FB chat, except you cant send pictures and whatnot.

    My problem now with this was, that now after the new changes it seemed my status is always "online from computer" which of course is not the case. People talked to me all the time when I was on the move, and had to turn it totally off.
    11-22-2013 06:13 PM
  12. Al_2's Avatar
    No being on facebook app is offline. But our app is sooo laggy and buggy...

    So integrated chat would actually put you on mobile when you set it to busy? I will test this tomorrow. Before the fb's changes setting it away made you offline even though you received the messages to the hub. This is lost, or at least it was few days ago when they changed things and I tested this.
    It shows the mobile symbol (not the new green online mobile symbol)...and I still get messages to the hub when set to Busy.

    I did just try changing it to Away and it doesn't say I'm online. To be honest who knows how it works! It's a bit of a mystery.
    Loco5150 likes this.
    11-22-2013 06:15 PM
  13. Loco5150's Avatar
    Im not a developer, but look at Rudy behind great apps like 6tag, 6sec and others... This is one guy, making great apps.. I dont get this, how cant MS a humongous monster company with real problem with their mobile marketshare, get one freaking app up to par with iOS and Android. Really, how many people they have working with this?

    Facebook is a serious thing for many mobile users. Especially those users they would lile to get, the ones who buy the premium devices...
    11-22-2013 06:20 PM
  14. Loco5150's Avatar
    It shows the mobile symbol (not the new green online mobile symbol)...and I still get messages to the hub when set to Busy.

    I did just try changing it to Away and it doesn't say I'm online. To be honest who knows how it works! It's a bit of a mystery.
    Ok need to test tomorrow, 1:30am here. I tested this same day the new changes came to FB, maybe they tweaked it.

    I hope so because I like the integrated chat.
    11-22-2013 06:24 PM
  15. Al_2's Avatar
    Im not a developer, but look at Rudy behind great apps like 6tag, 6sec and others... This is one guy, making great apps.. I dont get this, how cant MS a humongous monster company with real problem with their mobile marketshare, get one freaking app up to par with iOS and Android. Really, how many people they have working with this?

    Facebook is a serious thing for many mobile users. Especially those users they would lile to get, the ones who buy the premium devices...
    I wish they'd just hire Rudy to make the app and be done with it.
    Loco5150 likes this.
    11-22-2013 06:29 PM
  16. Dreamspell's Avatar
    AFAIK, the Messages hub statuses (available, busy, away) are Skype statuses, which I think the Messages hub uses to connect to Facebook chat. (Correct me if i'm wrong.)

    I would also like if they could integrated other chat networks (whatsapp, etc) to the People/Messages hub, after making simple Online/Appear Offline/Offline statuses, appropriate for each chat network protocol.
    11-23-2013 01:02 AM
  17. Binoya Mathews's Avatar
    Facebook experience on windows phone seriously sucks(d app, integrated messaging)and that's surprising cuz MSFT even has a stake in Facebook,still can`t even get them to make an app for the platform.
    11-23-2013 01:26 AM
  18. Loco5150's Avatar
    I tested this and yes, it is correct. "busy" and "away" modes put you offline in Facebook, still enabling you to receive the messages to your hub. I guess it was temporary when the new implemetations came to FB and they were still tweaking things.

    I dont think it will ever be possible to get the "mobile" status to show on Facebook when using integrated chat. Correct me if Im wrong, but our FB-accounts are connected to our Outlook so the chatting is routed to FB via MS servers and our Outlook accounts. Basically FB's servers wont see the difference are you online from your mobile, you have your Outlook.com open in browser or Windows 8 people app (or whatever it is in the modern UI side, I have uninstalled all this)?

    Well at this point Im just happy that there is some other option than "online from a real computer" when using the integrated chat.
    Last edited by Loco5150; 11-23-2013 at 07:55 AM.
    11-23-2013 07:31 AM
  19. Eric OConnor's Avatar
    Is there an app in the market that is for just for the messenger feature of fb.? Like a live tile with toast notifications and all.?
    11-24-2013 01:00 AM
  20. Loco5150's Avatar
    You dont need an app for it, it is integrated in Windows Phone. In short you connect your fb to your microsoft account (outlook, live, hotmail...) then you can activate the fb chat from you messaging hub, same place you receive your txt messages. You will have the option to change your online status and you will receive notifications, toast and tile count.
    Jacko_au likes this.
    11-24-2013 02:34 AM
  21. Jonathanmr7's Avatar
    You dont need an app for it, it is integrated in Windows Phone. In short you connect your fb to your microsoft account (outlook, live, hotmail...) then you can activate the fb chat from you messaging hub, same place you receive your txt messages. You will have the option to change your online status and you will receive notifications, toast and tile count.
    the problema with that is cant see images or send images, audio or stickets :c
    11-24-2013 02:52 AM
  22. Loco5150's Avatar
    That is true and annoying. This is partly what we talked about earlier, MS has provided us with crippled Facebook experience by giving us two broken solutions, both broken in their own way. My personal opinion about this is that it is a huge mess and a miss step by MS. They will be facing a problem at some point, one of the solutions must go, and they need to focus on one solution and trying to make it the best Facebook experience from any platform (of course this should be everyone's goal, to be the best).

    If I would be the boss of all bosses at MS, whoever is the person that enabled the situation where you need two solutions for making a task that should be handled by one solution, would be facing some heat and I would say hanging by a thread. Maybe even fired already, depending on the bigger picture and what other facts are involved that we as outsiders dont know about. The thing is not only the poor experience provided for the users, whats not only poor but its subpa. Its also about recourses too. Right now, MS has two teams working on same issues. They have one team working on the integrated part and one with the app. Thats waste of time and money.

    Im not talking only about the chat part here, Im talking about the whole Facebook experience. Amazingly really the best FB experience for Windows Phone is to use the mobile website... Im so sad to say this but it really is. Sh*t, I cant even accept group requests through the app. (there are MANY things the app cant do, but I think this is enough for now)
    Last edited by Loco5150; 11-24-2013 at 06:53 AM.
    11-24-2013 03:51 AM
  23. GalaP's Avatar
    Hello! :)
    My problems with fb chat are;
    - my fb chat isn't sync with my phone messages and microsoft account web page - in the chat option. I received only the fb messages of my friends, but not all my responses to them. For example, if I write my answer on my facebook web page (and not from my Message centar in the phone) - I can see the history of whole conversation only on my facebook page and phone fb app (works very good now!!) but not in my folder "messages" on the phone.
    The other thing is that fb chat icon status don't works good. There is a problem with on/off status and never shows when I'm avaliable on my mobile and not on web. It shows only the web all the time!
    Anyone can give me some tips? I can't understand MS why they don't want fix the problems with chat!
    01-04-2014 06:38 AM

Similar Threads

  1. Extras + info updated for Lumia 928
    By HTC13 in forum Other Operating Systems
    Replies: 1
    Last Post: 12-23-2013, 01:36 PM
  2. Can't access to apps after pressing back too fast
    By Sean Sabe in forum Other Operating Systems
    Replies: 1
    Last Post: 12-01-2013, 04:41 PM
  3. Update Process / Issues on WP8
    By freypal in forum Other Operating Systems
    Replies: 5
    Last Post: 11-22-2013, 10:31 AM
  4. volume control button not working since amber update
    By Mike Sutton2 in forum Windows Phones
    Replies: 2
    Last Post: 11-22-2013, 06:44 AM
  5. Nokia future update and services
    By Idzaudin Idz in forum Other Operating Systems
    Replies: 1
    Last Post: 11-22-2013, 03:05 AM
LINK TO POST COPIED TO CLIPBOARD