1. hadi867's Avatar
    Hello. I have a lumia 520. when I use chat's app such as wechat or whatsapp, when the screen lock these app would be disconnect and no messages won't come and doesn't show and when I open these app again, it lasts a few moments to get connect again. Is there anyone who knows this problem? thanks
    12-19-2013 12:24 AM
  2. anon(7935575)'s Avatar
    Firstly check that if run wifi under lock screen is enabled in advanced wifi settings.
    Sometimes it happens. Usually delay. It'll come up eventually after 2 minutes. I hope they fix this issue even though ive had this issue just twice. Also check that the background agent for both apps is enabled.
    hadi867 likes this.
    12-19-2013 12:52 AM
  3. FinancialP's Avatar
    Common problem on Windows Phones. A simple search of these forums will yield plenty of such occurrences.
    hadi867 likes this.
    12-19-2013 12:58 AM
  4. Crabby Abie The Queen T-Flo's Avatar
    please can someone send a report to NOKIA regarding this issue/bug? this has been around for sometime now...
    hadi867 likes this.
    12-23-2013 07:36 AM

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