12-24-2013 10:54 PM
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  1. tardisintime's Avatar
    tardisintime
    Happy Holidays everyone. My friends Lumia 920 battery drained completely. I plugged it in, and there is a lighting bolt and cog on the screen. Can you help?
    12-24-2013 06:18 PM
  2. WanderingTraveler's Avatar
    WanderingTraveler
    If a battery and a lightning bolt is on the screen, don't worry. It's charging normally.

    If there's a cog in there...I recommend until the phone charges enough to the point where it should power on. Then, if the spinning cogs ensue, wait a bit more. If they stay there for at least an hour (maybe two), hit the nuke and perform a hard reset.
    12-24-2013 07:10 PM
  3. tardisintime's Avatar
    tardisintime
    Thanks, after 30 min I did a soft reset. Unplugged, and replugged again. Started right up.
    Thanks for the reply.
    12-24-2013 10:54 PM
« Reinstalling Firmware on 925 via Nokia Care Suite - nearly there !!! | 6Snap Notification Question! »

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