1. brmbjn's Avatar
    I use L920 every i am reboot my phone, always any picture file is gone ?? Why ??? Please help me !!!
    01-11-2014 06:59 PM
  2. dznk's Avatar
    What camera app are you using? Does this happen with different camera apps? If you have been using Nokia's camera app, try this method to see if this restores your photos. If this doesn't work, I would be tempted to try a Hard Reset. Make sure you back up your data before performing the Hard Reset as it resets your phone to factory settings.

    The other thing you could do for now if you want to, is switch on the Auto upload to SkyDrive, so even if your phone decides it wants to remove pictures, you should still have a copy of them in your SkyDrive.
    01-12-2014 06:40 AM
  3. Fuzzy John's Avatar
    The other thing you could do for now if you want to, is switch on the Auto upload to SkyDrive, so even if your phone decides it wants to remove pictures, you should still have a copy of them in your SkyDrive.
    But this copy doesn't have the full resolution of the original picture unless you select "Best quality" in Auto upload in Photos + Camera settings and your WiFi is turned on.
    01-12-2014 09:06 AM
  4. dznk's Avatar
    But this copy doesn't have the full resolution of the original picture unless you select "Best quality" in Auto upload in Photos + Camera settings and your WiFi is turned on.
    Yep, I know. He can choose that setting if he wishes to. I only recommended it as a temporary measure, whereby it's better than nothing, at least he would have some sort of copy of it. He'd be much better just resolving the main issue.
    01-12-2014 10:47 AM
  5. brmbjn's Avatar
    Picture gone at camera roll and saved pictures. If use skydrive is not good for batery life ?? Are there other solution ??
    01-12-2014 05:15 PM
  6. dznk's Avatar
    I wouldn't worry too much about SkyDrive using up your battery. Unless you are taking lots and lots of photos, it shouldn't be an issue. As I mentioned earlier, it's going to be best to try and solve the problem of them disappearing in the first place.


    Did you try the method I linked to earlier? Just to be sure, I'll paste below what was suggested in that thread:
    1-Update your Nokia Camera app to the latest version -go to the store and search for the app and an update will show if any- tried it with Nokia Camera ver. 4.3.0.6
    2-Open the Nokia Camera App and the go to the settings.
    3-At the far bottom it says "Find photos and videos shot with Nokia Camera This is useful after a phone reset or data restore" Click on the Link.
    It will show a message at the top of the screen and when its done it will fix everything.. Horrray!
    Also, apparently when this happens, sometimes you can retrieve your pictures by connecting your phone to a PC. You could try browsing your phones pictures from a PC to see if they show up. I doubt this will resolve the actual problem, but you may be able to retrieve your pictures.

    Give the above steps a try and let us know whether this solved the problem or not.
    01-13-2014 03:50 AM

Similar Threads

  1. Which surface is better?
    By nakialj in forum Microsoft Surface Laptop
    Replies: 11
    Last Post: 02-13-2014, 12:38 AM
  2. Mark your calendars: April 2015 is when Windows 9 is expected
    By WindowsCentral.com in forum Windows Central News Discussion & Contests
    Replies: 4
    Last Post: 01-31-2014, 05:43 PM
  3. Taking Pictures w/ 2 different Resolutions
    By nightryder21 in forum Windows Phones
    Replies: 5
    Last Post: 01-13-2014, 07:40 PM
  4. Charging while phone is off after Black update?
    By Subserved_Meteor in forum Windows Phones
    Replies: 2
    Last Post: 01-13-2014, 03:22 PM
  5. Focus assist - Is it useful?
    By AbhishekS319 in forum Windows Phones
    Replies: 4
    Last Post: 01-12-2014, 11:07 AM
LINK TO POST COPIED TO CLIPBOARD