Help! Just got my son's Lumia 620 back from being repaired. I backed it up beforehand, but when I reset the phone it doesn't give me a reset option because it says it can't connect, of course it can't connect because it's before I get the chance to enter my wifi password! Or does it need to have a SIM in the phone?? Basically it starts up as a new phone, I enter my Microsoft account details and that's it, I never get a restore option and there isn't one in the settings anywhere.:crying:
Any help appreciated.
Any help appreciated.