How to get 8.0.10322.71 so i could get wp8.1

[AR2186]

Isn't the bigger issue that there is no way you should have been sold an Australian 8x from a MetroPCS in Brooklyn (think that's where you said you are from).

 

[acewing905]

Isn't the bigger issue that there is no way you should have been sold an Australian 8x from a MetroPCS in Brooklyn (think that's where you said you are from).

The fact that they sold him an 8X is fishy enough, considering that their phone catalog has no HTC phones at all.

 

[pankaj981]

Oh ok thanks. Now I kinda get it. So there is no need for me to contact Australian HTC. I will try emailing Telstra

If someone who is with Telstra contacts them on your behalf it would be helpful rather than you contacting them since they will deny help for someone who's not using their phone on another carrier. I would say contact metro pcs directly since they sold you a phone which they should not have in the first place. In the mean time get hold of someone (WPCentral is a great place to ask for help) who can contact Telstra on your behalf

 

[pankaj981]

Isn't the bigger issue that there is no way you should have been sold an Australian 8x from a MetroPCS in Brooklyn (think that's where you said you are from).

My thoughts exactly, the op should definitely file a complaint with BBB

 

[AJ98]

So I should create a new thread asking who is using 8x on Telstra ?

 

[pankaj981]

So I should create a new thread asking who is using 8x on Telstra ?

You can ask it here

 

[AJ98]

Ok got it.
Update: I created a new thread in he carriers category

 

[AJ98]

I feel like doing a hard reset, do you think that will make difference. I already did soft reset, nothing changed.

 

[AR2186]

I feel like doing a hard reset, do you think that will make difference. I already did soft reset, nothing changed.

Soft resets don't really do much, I suggested a hard reset weeks ago, I'd you haven't done that you should give it a try

 

[AJ98]

I am having trouble hard resetting my phone. Exclamation mark appears then after I do the combination of clicking buttons it starts normally.

 

[AJ98]

Someone help me. When I just click hardware buttons it just boots up normally why is that ?

 

[AR2186]

No idea. Try another hard reset, something may not have worked properly when you did it last

 

[James Griggs]

Someone help me. When I just click hardware buttons it just boots up normally why is that ?

Just for clarification, a soft reset is holding power and volume down for 8 seconds. Hard reset is going into settings, scrolling to about, then scrolling all the way down, and clicking reset phone. That will completely erase the phone and should fix any issues you are having

 

[AJ98]

Well I thought hard reset is clicking hardware buttons and soft reset is just going to the settings and clicking reset. That means I already did hard reset, I have to do soft reset.

 

[AJ98]

Hard reset, soft reset non are working. I came to a dead end. Thank you all for helping me.

 

[James Griggs]

Hard reset, soft reset non are working. I came to a dead end. Thank you all for helping me.

Yea dude, just get a new phone. The 8X is a bit outdated anyways, so you should probably save for a new Lumia!!

 

[AJ98]

Well it hasn't been that long since I got this phone. Plus there is no reason to tell my parents to get a new phone except the update.

 

[Draganta]

I have the same problem with my German 8X from Vodafone. I even contacted Microsoft, and we tried 3 things, and I still don't receive updates. I ended up buying a Nokia.

 

[AJ98]

I have the same problem with my German 8X from Vodafone. I even contacted Microsoft, and we tried 3 things, and I still don't receive updates. I ended up buying a Nokia.

What were the three things you tried ?

 

[AJ98]

Do you think if I deploy the earlier version of the app "preview for developers" onto my HTC 8x, I will be able to update my phone, since the earlier versions won't require the latest OS version.