1. TheZuneLune's Avatar
    The update appears to have bricked my phone. It gets to the Verizon start screen and then goes black. Using the volume and power buttons don't help. Any ideas?
    04-14-2014 10:53 AM
  2. Donny James's Avatar
    How far along did you get in the update process? What phone do you have? Have you tried a soft reset? If that didn't work try a hard reset.
    04-14-2014 11:02 AM
  3. TheZuneLune's Avatar
    How far along did you get in the update process? What phone do you have? Have you tried a soft reset? If that didn't work try a hard reset.
    Thanks, I got to migrating data. Soft reset did not work and I have had a heck of a time getting to the hard reset screen, but finally got it resetting... This post helped http://www.ekoob.com/reset-to-factor...d-reset-12142/

    Edit Hard reset was successful and it is now restoring my data. It let me pick devices when it asked me if I wanted to restore my data, which was nice.
    Last edited by TheZuneLune; 04-14-2014 at 11:33 AM.
    04-14-2014 11:19 AM

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