11-01-2014 01:56 PM
38 12
tools
  1. eashwar's Avatar
    I don't know what is the problem but my video app after updating to windows phone 8.1 gets crashing always?? Does anyone getting the same problem??
    04-14-2014 01:25 PM
  2. satya507's Avatar
    yeah same problem here . the video app is crashing , it doen't even start also. as i tap to open the app it starts and closes itself
    j pradeep jeyaraj likes this.
    04-14-2014 05:29 PM
  3. Zacharyw70's Avatar
    Same mine force closes, whenever I try to open it. Wonder if they even tested this build before releasing it.
    04-14-2014 05:39 PM
  4. eashwar's Avatar
    When I'm playing any video from my phone it closes saying that Xbox video is offline try again later.... I'm in India and anyone happen to have the same problem??
    marshing ruivah likes this.
    04-15-2014 05:26 AM
  5. agion1's Avatar
    Same with me. Not the same for my friend with 8.1. I suspect we all had the updated Xbox video app on our phone before the update, whereas he did not (pretty sure). If it bothers me enough I will wipe the phone and not pull from the backup. I bet that would fix it, but who knows.
    04-15-2014 03:05 PM
  6. MoggSquad's Avatar
    Yes, definitely having issues. I was excited to get my movies downloaded, but only 1 of them downloaded without a license error.

    Now when I open it I get a very long syntax error beginning with... {issueinstant and a bunch of syntax followed. Reboots did not help.
    04-15-2014 06:21 PM
  7. kurtulus aydin's Avatar
    same problem
    04-16-2014 01:54 AM
  8. yeoldgreat1's Avatar
    Same problem here too. It worked a couple of time after I first updated and then just started crashing every time since.
    04-16-2014 04:46 AM
  9. Aschker's Avatar
    I have the same problem, but I have sort of a solution when it comes to your personal video files: Connect your phone to your pc and move the files to a folder within your picture folder. Then you can open your photo library on your phone and play the videos from there. That works!
    04-16-2014 07:09 AM
  10. Superzar's Avatar
    Happening here to with my 8X. I'm starting to suspect it crashes whenever it has problems signing into the Xbox video account. At my workplace I use wifi thru a major firewall (MANY sites content blocked)... and it ALWAYS crashes. As soon as I put it in AIRPLAIN mode - it works! Clearly a bug that will hopefully get patched-up soon. It would be interesting if anyone else can also try this and report back.
    04-16-2014 08:54 AM
  11. MoggSquad's Avatar
    No syntax errors this morning. It loads the app fine. The one movie I do have downloaded will not play though. "The video failed to play, retry".
    04-16-2014 10:39 AM
  12. Superzar's Avatar
    No syntax errors this morning. It loads the app fine. The one movie I do have downloaded will not play though. "The video failed to play, retry".
    Is it an official movie from Xbox video or a torrent of some type?
    04-16-2014 10:54 AM
  13. MoggSquad's Avatar
    It's an official video from Xbox Video store.
    04-16-2014 11:03 AM
  14. SSgt Bruskowiz's Avatar
    Yep no videos,
    in 8.0 no problem same content
    in 8.1nothing and the new videoapp crashes.
    04-16-2014 07:03 PM
  15. MoggSquad's Avatar
    I downloaded a movie that worked previously on 8.0 (Black Hawk Down) and it doesn't work.
    I re-downloaded Lord of the Rings, still doesn't work.

    Both same error:

    "The video failed to play. Retry." It's on a gray-ish screen in white text with a big play button in a circle in the middle of the screen.
    04-17-2014 01:47 PM
  16. MoggSquad's Avatar
    Also on other movies I own such as the Hobbit or Return of the King I get "download failed. Failed to acquire license for download." when trying to download them to my phone from Xbox Video.
    04-17-2014 01:48 PM
  17. MoggSquad's Avatar
    Also on other movies I own such as the Hobbit or Return of the King I get "download failed. Failed to acquire license for download." when trying to download them to my phone from Xbox Video. (but I also had this error on WP 8.0)
    04-17-2014 01:56 PM
  18. sarkankur's Avatar
    just got an update today for the videos hub in store,, hope that would fix it..
    04-17-2014 02:43 PM
  19. shiv garg's Avatar
    i am facing same problem...app just opens and crashes
    04-23-2014 06:59 AM
  20. rQvsnaps's Avatar
    The video player is just awful :(
    Regarding personal videos I can get it working by moving videos into a new folder in "pictures" - as long as they are local I can even search/fast forward with the slider making it easy to skip.
    However, opening any kind of video link for streaming the slider is gone leaving only the skip 30 seconds button, even though its mostly working (but sometimes freezing the video - only fix is to reload it allowing you to hit "skip 30 seconds another million times) - every time you skip you also get to listen to cracking sounds for each increment - even on silent mode!!

    Absolutely rubbish, I cant believe this was not updated with 8.1

    I made the mistake of playing with a S5 today, though I refuse going back to android it kind of made me miss the days of "Dont like the built in stuff? Just replace the default player with something that works"

    If only you could download the 1020 camera from play store :)
    04-23-2014 05:12 PM
  21. sahand riazi's Avatar
    I have the same problem with my htc 8s after upgrading to wp 8.1, video app crashes every time. There's no free other video plying apps to use instead of it. It's a shame for Microsoft!
    04-25-2014 09:31 AM
  22. SSgt Bruskowiz's Avatar
    I have the same problem with my htc 8s after upgrading to wp 8.1, video app crashes every time. There's no free other video plying apps to use instead of it. It's a shame for Microsoft!
    i snatched the yX videoplayer from windowsphonehub.
    But its a sideloadapp so you must have a unlocked phone
    Last edited by SSgt Bruskowiz; 05-02-2014 at 06:05 AM.
    sahand riazi likes this.
    04-25-2014 10:54 AM
  23. sahand riazi's Avatar
    Thanks for your reply, but is there any other way I can get a video player without unlocking my phone?
    04-27-2014 06:44 AM
  24. SSgt Bruskowiz's Avatar
    Thanks for your reply, but is there any other way I can get a video player without unlocking my phone?
    Your Phone is already unlocked.....................you got wp8.1 developers preview ;-)
    Guytronic and sahand riazi like this.
    04-27-2014 10:49 AM
  25. sb12rs034's Avatar
    My video app is not opening...anyone have this issue????
    04-27-2014 10:56 PM
38 12

Similar Threads

  1. WP 8.1 compatible VPN services
    By anon8447500 in forum Other Operating Systems
    Replies: 8
    Last Post: 04-21-2014, 02:37 PM
  2. Xbox Video not working in WP8.1
    By yxw4774 in forum Other Operating Systems
    Replies: 1
    Last Post: 04-19-2014, 09:22 PM
  3. Apps updated for 8.1
    By ahardin in forum Other Operating Systems
    Replies: 1
    Last Post: 04-14-2014, 11:06 PM
  4. Backing up apps to microSD card
    By Yamishi in forum Other Operating Systems
    Replies: 2
    Last Post: 04-14-2014, 01:19 PM
  5. Replies: 0
    Last Post: 04-14-2014, 01:17 PM
LINK TO POST COPIED TO CLIPBOARD