Originally Posted by
eepyaich Indeed. They thought the SIM in the shop wouldn't have had tethering enabled, but weren't really sure.
As expected, though, the new SIM swap I did failed to help. Having now got off the line with the second line support, they were able to see from the logs on my account that this was a tethering lockdown. Sadly the support guy didn't really understand WP at all (at one point he asked me to go to the Play store and download Chrome!). In the end, though, he acknowledged the problem and escalated it to another team who should be able to update the provisioning on my account within 3 days. He said he'd call back on Tuesday to see if it had been resolved...
I'll keep my fingers crossed...
Whattt?! I'm glad to hear you got it sorted but when I was talking to them it was like talking to a brick wall. I just wanted them to check the logs for a tethering lockdown and go from there but she just insisted in trying the sim in another phone (whats the point, cause that wont be my phone then...). Any tips on how to get it through to them? :P
Edit: Just went for the 5th phone call and he just told me his manager is using IE11 on three without problems (He probably has tethering enabled). He also told me that I would be getting tethering error messages as opposed to DNS errors if it was a tethering issue. I'm going to reset back to Windows Phone 8 for a few days and see how that goes before maybe trying another 8.1 preview.