08-25-2014 01:12 PM
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  1. adzzzbatch's Avatar
    Since updating to WP 8.1 on Monday I keep losing my phones data connection. Switching on fight mode for a few seconds and switching it off again seems to fix it temporarily, but it normally fails again a short while later where I will then repeat the process.

    Is anyone else experiencing this or know of anyway to fix the problem permanently?

    I'm in the UK and have a 925 on 3.

    Thanks in advance!
    ssimmmo likes this.
    04-16-2014 03:54 PM
  2. ssimmmo's Avatar
    Yea I am experience the same thing
    I've been messing around wit the apn setting and still no where to figure out out getting me anoyed now!
    04-16-2014 06:05 PM
  3. riley evans's Avatar
    I also have a 925 on 3 and am having this problem. When it first occurred I was warned about using tethering. I feel these may be linked as it wasn't working after that. I'll test it a bit more while I'm out of the house and see if I can find a fix.
    04-16-2014 06:18 PM
  4. ssimmmo's Avatar
    Well I reset my phone did not help but what has helped me is I am not using internet explorer I am using uc browser and it works every time
    04-17-2014 08:36 AM
  5. adzzzbatch's Avatar
    Today I didn't seem to have much of the problem, strange I know! I'll definitely be keeping an eye on it though!

    I was experiencing it across a whole range of apps: IE, e-mail, Foursquare, Whatsapp etc. but they've behaved today so hopefully it's fixed.
    04-17-2014 07:54 PM
  6. Andy_McG84's Avatar
    Hey, I'm having exactly the same problem! I have a 1020 on 3 in the UK. Toggling flight mode on and off in the action centre works too, but its extremely frustrating. I dont know if this is something that might get sorted in the update to the 8.1 preview thats coming along soon or if we should let 3 know. Any thoughts?
    04-22-2014 05:45 AM
  7. DrewzerB1's Avatar
    Having the same problem, HTC 8X on Three. The common denominator looks to be our network provider.
    04-23-2014 06:05 AM
  8. jenia90's Avatar
    I'm from Israel and I'm too having this problem, so I doubt its a matter of network provider. Hope somebody can find a fix soon because its really frustrating using Waze and having the map disappear :/
    04-23-2014 06:43 AM
  9. devilmen's Avatar
    i to have had a loss of data connection , as people say flight mode on and off resets connection but it losers it a few mins later .... i did a soft reset today and for the moment everything seems as norm .. im also on three in the uk and also had the tethering notification pop up ... looks like its deff network specific , my sons on vodaphone same phone no prob.
    04-23-2014 07:42 AM
  10. Pondrew's Avatar
    Same issue still as devilmen

    3 (three) UK
    Nokia Lumia 920 running Windows Phone 8.1 Dev Preview
    Mobile data regularly stops working, only resolved by turning data off and on again or changing from 4G to 3G and back
    Access Point at latest version
    Proxy and port fields are empty
    04-28-2014 06:18 AM
  11. Pondrew's Avatar
    Still having this problem :(

    05-07-2014 05:44 AM
  12. ajayden's Avatar
    Try a hard reset.
    However if it doesn't r resolve the issue, you have to wait for the carrier update

    Sent from my RM-941_apac_malaysia_240 using Tapatalk
    05-07-2014 05:47 AM
  13. Andrew_12191a's Avatar
    If have the same problem since a few days with my Samsung Ativ S. This need to be resolved urgently!
    05-07-2014 01:26 PM
  14. Pondrew's Avatar
    Wanted to avoid hard reset :(

    Guess will have to back up photos and the like and try tonight
    05-12-2014 09:27 AM
  15. sdc1's Avatar
    Same problem here. My 1020 is running WP8.1 on 3UK. I keep having to toggle flight mode on and off to get data to work. I've tried a hard reset and the problem remained. I've had to go and but a Moto G to use until this is sorted.

    Very frustrating.
    05-13-2014 10:34 AM
  16. eugen serban's Avatar
    I have a different problem on my HTC 8X. I'm on TDC in Denmark and from time to time it goes to EDGE and then comes back.
    Since 3 doesn't have EDGE, I would say it's same root cause. I think it's a firmware issue that should be fixed with official 8.1
    05-13-2014 10:40 AM
  17. adzzzbatch's Avatar
    I'm glad to see I'm not the only one experiencing this! It's so inconsistent to, sometimes happening lots other times less frequently. I hope like you others that Official 8.1 and or Cyan fixes this.
    05-14-2014 09:32 AM
  18. simon 4's Avatar
    Same problem HTC 8s on three!
    05-14-2014 11:36 AM
  19. adzzzbatch's Avatar
    The update today hasn't fixed it sadly.
    05-15-2014 10:46 AM
  20. mickeypeach's Avatar
    I've been having the same issue, and as soon as I uninstalled the Facebook App, everything started working again. To test it I re-installed facebook and the 3g went off again. Uninstalled it and it works once again.
    This was a solution for me, so it may help someone else.
    05-19-2014 10:40 AM
  21. jaythebull's Avatar
    Same issue here. 1020 on ATT in the US. I honestly can not tell how frequently it happens. I am on wifi for most of the day, but it seems as soon as I leave a wifi area - I get hit with it.
    05-21-2014 12:59 PM
  22. jrdatrackstar1223's Avatar
    Glad I'm not the only one with this problem....getting real annoying. I thought it was more Straight Talk's fault, but now I can see that it may be more than that....
    05-21-2014 01:57 PM
  23. Xarok's Avatar
    HTC 8X on EE, my connection keeps cutting out for hours at a time.
    05-21-2014 02:04 PM
  24. AzelDazel's Avatar
    Like others glad its not just me as its been driving me crazy!
    1520(brought unlocked/unbranded) with a threeuk sim.
    05-21-2014 11:32 PM
  25. sdc1's Avatar
    This drove me nuts. I've had to ditch my 1020 because of this and the WhatsApp issue. I need reliable notifications coming through and when the data drops, of course, they don't come through.

    I hope this is fixed with the official 8.1 release but I suspect it won't be.
    05-22-2014 03:24 AM
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