1. Teguh Priyanto's Avatar
    I've just updated my OS via Preview Developer to get into Windowsphone 8.1. I succeded but there was a problem, I couldn't log in into my Microsoft Account. There was a mark "Attention Required", when I tap it and enter my password, the screen goes blank and return to the same screen as it asked me to enter my password, and it repeated so many times as I entered my password. I check my account through PC and it works just fine,,,Is there anyone who face the same problem? Any solution is expected (^_^)v
    Last edited by Laura Knotek; 04-16-2014 at 11:45 PM. Reason: removed email address
    04-16-2014 11:34 PM
  2. chilopilo's Avatar
    I have the same issue. I have even changed my password. I have lost all of my contacts as well.
    04-16-2014 11:56 PM
  3. Teguh Priyanto's Avatar
    I have the same issue. I have even changed my password. I have lost all of my contacts as well.
    After you change your password, did it work? Hope someone with good solution come by (^_^)v
    04-17-2014 12:27 AM
  4. chilopilo's Avatar
    No changing password didn't work. I just performed a hard reset in settings>about>reset phone.
    The weird thing that was going on was that my hotmail account and my microsoft account are two
    separate "things"(even though they use the same email/password) and they only work together
    during initial setup. When I was having issues I tried to add the hotmail account and it said
    there was already an account on the phone with that email. After the hard reset it let me add the
    hotmail account. Interestingly, I have never used hotmail except to save contacts on my WP,
    which is what dissappeared that started freaking me out in the first place.
    04-17-2014 12:37 AM
  5. Teguh Priyanto's Avatar
    No changing password didn't work. I just performed a hard reset in settings>about>reset phone.
    The weird thing that was going on was that my hotmail account and my microsoft account are two
    separate "things"(even though they use the same email/password) and they only work together
    during initial setup. When I was having issues I tried to add the hotmail account and it said
    there was already an account on the phone with that email. After the hard reset it let me add the
    hotmail account. Interestingly, I have never used hotmail except to save contacts on my WP,
    which is what dissappeared that started freaking me out in the first place.
    So, in conclusion after you hard reset it,,,your microsoft account is working again?
    04-17-2014 12:50 AM

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