My phone update seems to be bugged

[Cirdane]

Yeah so I've tried every guide I've come across so far on how to install 8.1 but to no luck. (i.e I've registered my account as dev, downloaded and initiated the dev app etc)

My phone is stuck on "Searching for updates" no matter what I try. Screen timeout or locking the screen manually seems to interrupt the search and I have to click "search for new updates" again, but I've tried leaving it in the "Searching for updates" stage for 15min+ and nothing's happened. If I cancel the search it says "Your phone is updated. Last checked 2 weeks ago", and nothing I've done so far has changed this. No difference if I run on Wifi or cellular data.

Tried a soft-reset also, didn't change a thing.
Help please...

Btw, it's a lumia 920.

 

[kingenu]

tried a hard reset?

 

[mikeycl]

Are you getting the phone to search for updates on WiFi or through your data connection?

What build of windows phone are you using as you can only update from a certain version of 8

 

[shmsnh]

Just to confirm: you have used the Preview for Developers app to enrol your phone for pre-release updates, yes?

 

[Cirdane]

tried a hard reset?

That resets user data if I'm correct? I'd rather not do that :S

Are you getting the phone to search for updates on WiFi or through your data connection?

What build of windows phone are you using as you can only update from a certain version of 8

It just says "Searching for updates" no matter if I'm on Wifi or cellular.
Current OS version is: 8.0.10517.150

Just to confirm: you have used the Preview for Developers app to enrol your phone for pre-release updates, yes?

Yes, signed in to webpage and registered my account. Also tried re-downloading and enabling the preview app a couple of times.

 

[Mohamed Ashid]

Just a guess.

Go to Settings>Keyboards> See if anything is downloading.
Cancel the download, problem fixed

 

[Cirdane]

Just a guess.

Go to Settings>Keyboards> See if anything is downloading.
Cancel the download, problem fixed

You had my hopes up for a while because there was 1 thing downloading which I canceled, but it was probably only from a little earlier when I changed my phone settings to USA to see if that would fix my issue, sadly it didn't and likewise cancelling the download didn't fix anything either =/. Did another soft reset after canceling the download but still no luck.

 

[shmsnh]

Preview for Developers | Windows Phone Apps+Games Store (United States)

This is the app you should have. Sign in using your Microsoft account and enrol your device for updates.

 

[gabo40]

someone help me.i have Lumia 1530 and after the update my photo gallery is completely black I can't see my photos.