04-04-2015 06:23 AM
62 123
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  1. GabrielStorm's Avatar
    Ok, so after I read all these comments, it seems no one thought of the thing that resolved the problem for me.

    I had the exact same problem. One day, the PC just stopped recognizing my Lumia 820 on WP8.1. So what I did to fix it? Open Cortana and write USB. When viewing the searching results, swipe until you get to Phone. There you will see the "Settings-> USB". Enter there and play with those 2 settings while plugging and unplugging the phone in the PC.

    At one point or another the phone should get recognized again.
    for the heck of it I did this.
    my phone -1520 with DP 8.1 and latest update-is recognized
    no matter what i have checked.
    i know that this doesn't help the OP, and i don't know what could be causing the issue.

    but, as cryio mentions, try it. it may just work.
    05-27-2014 05:44 PM
  2. Gaurabh Sinha's Avatar
    I updated my Nokia Lumia 620..windows phone version 8.10.12382.878 does my phone support usb otg and easily connect with my windows phone 8??
    05-28-2014 11:49 AM
  3. prasanth1947's Avatar
    for the heck of it I did this.
    my phone -1520 with DP 8.1 and latest update-is recognized
    no matter what i have checked.
    i know that this doesn't help the OP, and i don't know what could be causing the issue.

    but, as cryio mentions, try it. it may just work.
    Thanks Cryio and Gabriel.
    I am keep on trying as suggested but so far no luck :(
    05-29-2014 08:07 AM
  4. Spotted Owl's Avatar
    OK, so I have a 520, same problem so I assume that it is across the board with all, or some/ most models.

    What I found is that all returns to normal when I remove the SD card!!!

    I have no idea why this should be so, I initially removed it to access the pictures that I couldn't get. Give it a try and maybe someone may be able to advise just how this happens, to me anyway ...
    05-31-2014 10:16 PM
  5. Wahyu_ADIP's Avatar
    Don't install apps on sdcard, this is a reason why you can't sync your windows phone to pc, try it..
    07-19-2014 11:51 PM
  6. Raviraj Halarnekar's Avatar
    Hey prasanth1947 I am also facing the same issue.
    Did u resolve your issue??Please Help.
    10-16-2014 12:50 PM
  7. mark arsene's Avatar
    I just rebooted the phone while still connected to PC.. Worked for me though..
    Raviraj Halarnekar likes this.
    10-16-2014 01:14 PM
  8. Raviraj Halarnekar's Avatar
    I just rebooted the phone while still connected to PC.. Worked for me though..
    No luck :(
    10-16-2014 01:23 PM
  9. Raviraj Halarnekar's Avatar
    Hey prasanth1947 Did u resolve your issue??Please Help.
    10-20-2014 02:35 PM
  10. Sumith B R Naik's Avatar
    help me pls my cell lumia 520 not detecting to my pc windows 8.1
    anyone help me pls
    11-28-2014 10:41 AM
  11. Daevyd's Avatar
    Plug in phone > Open device manager on PC > Portable Devices > Lumia > update drivers. There's a desktop app that will be installed. I assume this came with drivers. This is very similar to Samsung's Kies. I had to install Kies which came with the drivers before my PC dould detect my previous phone.

    Worked for me. Hope this works for you.
    02-08-2015 10:00 AM
  12. neerajchhabra's Avatar
    1) Go to Device Manager
    2) Unplug and replug your phone to USB Port
    3) You would notice new device detected under Other Devices with exclamation mark(s)
    4) Right click to update the drivers
    04-04-2015 06:23 AM
62 123

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