1. devilmen's Avatar
    hi guys , i updated to 8.1 , but was having issues with data connection , so i did a soft reset , all im getting now is a blue screen with a sad face , tried to soft reset ,power on etc just reboots to the same screen .. any help appreciated .
    04-23-2014 08:38 AM
  2. adrian1338's Avatar
    Try a hard reset
    04-23-2014 08:47 AM
  3. devilmen's Avatar
    hi no luck will not hard reset .. volume down , power , camera buttons
    04-23-2014 08:48 AM
  4. Soumavo Maitra's Avatar
    It seems that you have bricked your phone , if soft reset is not working then take your phone to nokia care(if you have a Lumia). They may be able to fix it.

    Good luck!
    04-23-2014 09:09 AM
  5. Captainbluebanana's Avatar
    I don't think Nokia will fix it since you went to 8.1
    04-23-2014 09:18 AM
  6. Soumavo Maitra's Avatar
    They can. Moving to 8.1 does not voids warranty. But it depends....
    04-23-2014 09:23 AM
  7. devilmen's Avatar
    hi guys i successfully used the nokia software ware recovery system i am now back to v8.0 .. think i will be staying put untill official release ..
    04-23-2014 09:31 AM
  8. Soumavo Maitra's Avatar
    Wow! You have saved your phone. Well that might be a temporary brick and that is why you are able to recover the OS.
    04-23-2014 09:42 AM

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