1. Ken Kilty's Avatar
    Hello, today I started receiving an error message using Windows Phone 8.1 Developer Preview while trying to access the app store:

    "There is a problem completing your request. Try again later. Inquiring minds may find this error code helpful: 805a0194"

    The impact is that I cannot install new apps either through the App Store app or via a browser sending an app install to my phone (Lumia 925). Everything was working great until today. :-) Curious if others are seeing this problem post 8.1 upgrade. I have tried rebooting, using cellular only, using WiFi only, removing wallet entries and re-adding them to no avail. Any suggestions are appreciated!

    -Ken
    04-24-2014 09:55 AM
  2. ven07's Avatar
    There was a problem like this in the beginning :) A lot of user couldn't access the store, but since then the problem was solved.. Just hang on for a day :)
    Oh and usually these codes mean the connection is weak
    04-24-2014 12:04 PM
  3. Ken Kilty's Avatar
    Hey just to close this out the issue did resolve itself partially after about 48 hours. I still get this error from time to time and I have triaged it down to issues accessing the Windows Phone Store when I am connected via Wifi. Either toggling Wifi or outright disabling always allows new downloads or updates to proceed. I have a gut feel that some sort of bandwidth or link quality detection logic on WiFi might not be working entirely correctly with Dev Preview 8.1 on the Lumia 925. Anyway the workaround to cellular only or toggling WiFi on and off resolves the intermittent case of this error.
    ven07 likes this.
    05-01-2014 07:40 AM
  4. ven07's Avatar
    Hey just to close this out the issue did resolve itself partially after about 48 hours. I still get this error from time to time and I have triaged it down to issues accessing the Windows Phone Store when I am connected via Wifi. Either toggling Wifi or outright disabling always allows new downloads or updates to proceed. I have a gut feel that some sort of bandwidth or link quality detection logic on WiFi might not be working entirely correctly with Dev Preview 8.1 on the Lumia 925. Anyway the workaround to cellular only or toggling WiFi on and off resolves the intermittent case of this error.
    Yes there was some kind of problem with Wifi connections.. Someone explained it in a different thread.. Can't remember which one, but if I come across it again I'll ad the link
    05-01-2014 02:50 PM
  5. edi aan's Avatar
    so its mean we have to use cellular data instead of wifi to access the store? my 1520 also has the same error.... i even can't download one apps...always error....anybody can help?????
    05-16-2014 12:17 AM
  6. Rupert Mayer's Avatar
    I still get the same error message, regardless if I am connected via WiFi or data plan.
    Any idea how to resolve that problem?
    05-25-2015 01:05 PM
  7. Senordingdong2K's Avatar
    I accidentally killed my 930 nut just bought another one and I have run into this code during the restore process.
    I've tried WiFi and cellular connections and it won't pass.

    Anybody ever get to the bottom of it?
    12-23-2015 05:01 AM

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