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  1. Meltdown0's Avatar
    Cannot get the XBOX music app to play any music in the cloud. It shows my music in the cloud, but when I try to play any music, the app gives the following error message: "Can't sign in. Please try again later." (see attached screen shot). I have updated the app, hard reset my phone, have an Xbox music pass, tried using the old music + video hub per tip, download music to my phone (music from my computer works fine, but doesn't fix error), downloaded the diagnostics app, and stood on my head while singing 'does your chewing gum loose its flavor'. I'm out of ideas. It seems no one else has this problem, because I have searched for an answer all over and nothing.
    Attached Thumbnails wp_ss_20140427_0001-small-.jpg  
    04-27-2014 02:33 PM
  2. snowmutt's Avatar
    I have had "random" faults like this, but I have always had luck with standing on my head and singing. I usually picked 1970's love ballads though, so maybe you should go with something a little more romantic.

    Seriously, you should set aside an hour or so and try the customer service chat with MS. I had a TON of problems getting my son's L920 to synch up to XBOX Music, and I had to have assistance. My son's problems revolved around the old devices I had used with XBOX Music and Zune over the years not clearing in their systems even though I had removed them. Took several tries to get it right.

    Let us know what turns up.
    04-28-2014 01:31 AM
  3. Meltdown0's Avatar
    Thanks I'll give it a try, though I'm still concerned it won't work.
    I reset my L520 (backup phone) and started with a totally new address that was in no way linked to my original account above. Then I synced about 50 songs to that account from my computer, then went to Music on phone. Again, the music shows up but I can't stream it. I get a different message this time "Sorry you do not have rights to play song..." Is this another bug in the new software? Do you have to have Xbox music pass to stream now? (You did not before. I would stream music to my WP 8.0 device all the time without a music pass.)
    Oh well there's always Pandora till this gets fixed. I still consider this a Beta, but I would think MS would like to know about the problem so they can make sure it doesn't keep happening, right????
    04-28-2014 07:42 AM
  4. Muessig's Avatar
    We're getting a load of new threads to do with the Music app and this is scattering all the useful solutions and information all about the forum. Let's keep questions like this to this thread:
    04-28-2014 01:47 PM

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