1. rajantiwari's Avatar
    I was recently watching videos on Internet Explorer on Youtube , I was charging my phone simultaneously. I left it paused for few minutes and when i returned, my Lumia 720 failed to respond. No buttons are functional. Just that inline media player buttons are visible on screen. Now I am waiting for it to discharge completely , without any option. Please Help I had purchased it just 6-7 months back. What should I do???
    05-09-2014 08:27 AM
  2. ShreyansShah's Avatar
    I was recently watching videos on Internet Explorer on Youtube , I was charging my phone simultaneously. I left it paused for few minutes and when i returned, my Lumia 720 failed to respond. No buttons are functional. Now I am waiting for it to discharge completely , without any option. Please Help I had purchased it just 6-7 months back. What should I do???
    if ur handset is frozen,
    u can simply restart it (soft reset in a way) with pressing power + low volume key. it shall restart the phone. no worries.
    05-09-2014 08:32 AM
  3. rajantiwari's Avatar
    As I said none of the buttons are functional .
    05-09-2014 08:36 AM
  4. rajantiwari's Avatar
    As I said none of the buttons are functional .Its been half an hour now
    .img_20140509_190843.jpg
    05-09-2014 08:42 AM
  5. anon(123856)'s Avatar
    Can you pull the battery? I'm not familiar with the 720. I did a battery pull on my 822 once when I couldn't do a soft reset.
    05-09-2014 09:16 AM
  6. rajantiwari's Avatar
    Unfortunately, it is a single piece phone so no battery dissembling possible. I am waiting for battery to drain out completely, its taking too much time.
    05-09-2014 11:07 AM
  7. mt1202's Avatar
    Hold down the Volume Up, Volume Down, Power, and Camera buttons simultaneously for about 10 seconds. The phone should reset. I have had to do it several times (a few watching YouTube in fact) since installing 8.1. I understand that the buttons are not responsive. Just try holding all of them down for about 10-15 seconds until the phone resets.
    rajantiwari and anon(123856) like this.
    05-09-2014 11:23 AM
  8. rajantiwari's Avatar
    Hold down the Volume Up, Volume Down, Power, and Camera buttons simultaneously for about 10 seconds. The phone should reset. I have had to do it several times (a few watching YouTube in fact) since installing 8.1. I understand that the buttons are not responsive. Just try holding all of them down for about 10-15 seconds until the phone resets.
    Thanks Buddy .......thank you very much...I don't know how badly I needed that.....I am really grateful to you ....
    05-09-2014 11:36 AM
  9. rajantiwari's Avatar
    Thank you buddy....you made my day .... you don't know how badly I needed that fix....
    anon(123856) likes this.
    05-09-2014 11:38 AM

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