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  1. ThaKrazyOne's Avatar
    I installed 8.1 preview about a week after it was released. Since then, my phone has not backed up before like it used to. It says it been 3 weeks since my last backup, which coincides with when I installed 8.1. Any ideas?
    05-15-2014 12:27 AM
  2. kenzibit's Avatar
    An update for 8.1 was released yesterday have you installed it yet? It's confirmed that it irons out a lot of the bugs we had previously. I suggest u install it first and see the outcome if you haven't. Also hard reset after an OS update is recommended if not just do a soft reset.
    05-15-2014 12:32 AM
  3. ThaKrazyOne's Avatar
    I can do a hard reset but cannot use a recent backup as the phone will not let me backup. The last backup is almost a month old.
    05-15-2014 06:12 PM
  4. kenzibit's Avatar
    Just try a soft reset then.
    05-16-2014 08:39 AM
  5. ThaKrazyOne's Avatar
    I just pulled a soft reset and ran a backup. It gets stuck at 96% and then gives me this error:
    There was a problem backing up your settings. Try again later.
    I got that since a few days ago when I first posted this thread. I am wondering if anyone else had this issue. I don't mind doing a hard reset on my phone but it's a pain in the *** to restore it, especially if it will be an old backup.
    05-18-2014 11:27 PM
  6. blimmy's Avatar
    Same here. Stuck at 96% after 8.1
    05-31-2014 12:40 AM
  7. azlkk's Avatar
    Same here too. Not a happy camper.
    06-11-2014 09:30 PM
  8. hotphil's Avatar
    It always gives up at 96%.
    06-11-2014 09:53 PM
  9. Will6371's Avatar
    Defeat your old backups and then try it.
    jfa1 likes this.
    06-12-2014 02:14 AM
  10. Schikitar's Avatar
    Hi guys,

    Was there ever a resolution to this problem, I'm having the exact same issue on my 920 (wanting to flash to Cyan but can't until I have a working backup).

    Cheers!

    EDIT: Sorry, I didn't see the other thread, will keep an eye on that one instead...
    Last edited by Schikitar; 08-24-2014 at 08:30 PM.
    08-24-2014 08:20 PM

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