Not able to backup apps+settings Windows 8.1 Lumia 520

shrinivasan p

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Feb 19, 2014
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For the past few days I have been trying to backup Apps+settings by using both Wi-Fi and Cellular connection.
Each time it goes upto 96 %, stops there for some time and reports that :
" There was a problem backing up your settings Try again later "
Has anyone had this problem and if so what may be the solution ?
I did not find similar post here so started a new one. If it has already been answered, kindly steer me to an answer.
Thanks and Regards
 

ca_guri

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Dec 7, 2013
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Try using hi speed wifi, I too have this problem on 3g and my wifi too, but at my office I have strong wifi and then I will able to make the backup, there is some problem with the server some times but with high speed wifi we can backup without any problem
 

jraad9

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I had the same issue on my 1520, I just got a 520 to try out and was still able to use my back up from the 1520. So although it says there was a problem, it does appear it does still back up the phone and is usable.
 

Mindi B

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Having the same problem here too, L1520 running DP 8.1 update 1. Was also having the issue with DP8.1 so it's been happening around 3 weeks now. Backup gets to around 97% and then gives "There was a problem backing up your settings Try again later "
 

Mindi B

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SOLVED!!!!

I deleted my existing backups, it seems that they are not compatible with the current build (OS version 8.10.14147.180, running Lumia Black, Lumia 1520). After deleting existing backups I ran Backup again and it worked 100% with no problems.
 

opusthecat

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NOT SOLVED!!!

Sorry, but I've tried everything here and including a bunch of suggestions on the Microsoft Phone support forums. I'd like to do a hard rest for my phone (Cortana is locking my phone up) but don't want to do a reset until I can do a friggin' backup...grrr. 8.1 has been a disaster on my 1520 so far, problem after problem.
 

dinilkannur

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hay
i had the same problem but i changed lock screen to bing image and switched on kids corner and again switched off .den tried backup and it worked perfectly, try that
 

Antonio Muriyadan

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Had the same problem. Went full retard* and tried everything mentioned and weird enough it actually worked. But sadly I cant say exactly what worked. My guess is the lock screen thing. I had live lock screen installed and aa you probably know it takes over your lock screen settings whole simultaneously being an outside app. But it could be just a slow connection.
 
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