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  1. Arpit Mittal's Avatar
    I bought new memory card 32Gb today of SanDisk Class 10 for Lumia 720 on wp8.0 GDR3, but I have duplicate problem in new memory card, so any suggestions.
    what to do?
    Last edited by Arpit Mittal; 05-23-2014 at 11:49 AM.
    05-23-2014 11:37 AM
  2. N_LaRUE's Avatar
    05-23-2014 11:43 AM
  3. nelsonecm's Avatar
    What GDR do you have? GDR2? GDR3?
    05-23-2014 11:43 AM
  4. S Vaibhav's Avatar
    I bought new memory card 32Gb today of SanDisk Class 10 for Lumia 720 on wp8.0, but I have duplicate problem in new memory card, so any suggestions.
    what to do?
    Upgrade to 8.1, Problem solved. This problem existed for me too in 8.0, now its gone with 8.1
    05-23-2014 11:43 AM
  5. Arpit Mittal's Avatar
    05-23-2014 11:49 AM
  6. shmsnh's Avatar
    Duplicate what - photos, music, videos or all of the above?
    05-23-2014 12:38 PM
  7. Arpit Mittal's Avatar
    videos & music whereas photos don't
    as no hard reset due to non-availability of Whatsapp so my another question is with wp8.1 this problem is solved
    Duplicate what - photos, music, videos or all of the above?
    Last edited by Arpit Mittal; 05-23-2014 at 01:53 PM.
    05-23-2014 01:19 PM
  8. Arpit Mittal's Avatar
    are you sure?
    Upgrade to 8.1, Problem solved. This problem existed for me too in 8.0, now its gone with 8.1
    moreover one question if I done hard reset then start phone with backup then I will get Whatsapp?
    05-23-2014 01:20 PM
  9. oditius's Avatar
    No, not available in store, so it can't download it for you.

    Sent from my Nokia Lumia 1520, w/AT&T using Tapatalk
    05-23-2014 01:28 PM
  10. Arpit Mittal's Avatar
    so no option of hard reset
    No, not available in store, so it can't download it for you.

    Sent from my Nokia Lumia 1520, w/AT&T using Tapatalk
    05-23-2014 01:31 PM
  11. Arpit Mittal's Avatar
    as no hard reset due to non-availability of Whatsapp so my another question is with wp8.1 this problem is solved?
    05-23-2014 01:54 PM
  12. MDK22's Avatar
    so no option of hard reset
    First of all, why the sense of urgency ? (you mentioned '... help fast ...') Do you think it's somehow in the sdCard ?

    Second - Whatsapp will be back, Google it for Windows phone, it's simply unavailable for the next week (or so). Going thru some bug fixes. Relax, breathe ... it'll all settle out !

    05-23-2014 02:02 PM
  13. Arpit Mittal's Avatar
    if you don't want help its ok, as its urgent to me as I spend 1600 Indian rupee on SD Card & still I got double music & videos file on my phone
    I searched forum & only option in wp8.0 is hard reset so I panicked because if I hard reset then no Whatsapp till upgradation that's I don't want so I will wait Whatsapp to publish for hard reset my phone


    First of all, why the sense of urgency ? (you mentioned '... help fast ...') Do you think it's somehow in the sdCard ?

    Second - Whatsapp will be back, Google it for Windows phone, it's simply unavailable for the next week (or so). Going thru some bug fixes. Relax, breathe ... it'll all settle out !

    05-23-2014 02:16 PM
  14. Rangan Das's Avatar
    Format the card, reset the phone. Re-sync everything and the duplicate music files will be gone. Happened in Lumia 1320 when I had WP8.0. You will have to re-download apps though!
    05-23-2014 02:20 PM
  15. Arpit Mittal's Avatar
    Format the card, reset the phone. Re-sync everything and the duplicate music files will be gone. Happened in Lumia 1320 when I had WP8.0. You will have to re-download apps though!
    if I done hard reset then is it possible to download WhatsApp via backup or via reinstall option from purchase history without opening app.
    05-23-2014 02:42 PM
  16. paras chugh's Avatar
    you can format the sd card by going to settings in your phone after backing up your data
    05-23-2014 02:46 PM
  17. Arpit Mittal's Avatar
    you can format the sd card by going to settings in your phone after backing up your data
    I format sd card 2-3 but still problem of duplicate files in music & videos.
    05-23-2014 09:02 PM
  18. Arpit Mittal's Avatar
    Any help & suggestions?
    05-24-2014 03:31 AM
  19. akshay2304s's Avatar
    Only hard reset will help you
    05-24-2014 03:36 AM
  20. shmsnh's Avatar
    You don't have to do a hard reset yet.

    Delete all the music and videos from your phone using the Music+Video app. Do not delete using a computer. After deletion, soft reset your phone and see if any files are listed in the app. There shouldn't be any. Now transfer all your music and videos back onto your phone. If necessary, copy the music and videos onto your computer before deleting them from the phone. It is important that you delete the files using the Music+Videos app.
    05-24-2014 05:12 AM
  21. Arpit Mittal's Avatar
    thanks for that, it helps but my other file increased by 100MB but then its ok as I will do hard reset when Whatsapp will be available
    whenever I will do hard reset phone in future then I have to format SD card too?

    You don't have to do a hard reset yet.

    Delete all the music and videos from your phone using the Music+Video app. Do not delete using a computer. After deletion, soft reset your phone and see if any files are listed in the app. There shouldn't be any. Now transfer all your music and videos back onto your phone. If necessary, copy the music and videos onto your computer before deleting them from the phone. It is important that you delete the files using the Music+Videos app.
    Moreover will this work?
    Download pocket file manager and go to settings and tick the 'show hidden files'. Then go to your memory card and you'd see the WP folder. Delete the file inside it and then restart your phone. VOILA ! All hubs rescan your memory card ! Tried myself !
    05-24-2014 02:41 PM

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