[stickyshocker]

Morning all.

I just wanted to know I there was a way to get the old video app back much like you can for the music app. My video app has failed to work since updating to 8.1 but thought that I maybe able to use the old one until a fix is made for the new.

Regards

[FAHMI BASSEM]

Hi, no I don't think that there is a way to get back, but you can use an alternative app, or try a soft reset.
How to do a soft reset? Click and hold on power key and volume down key until it turns off.
This won't delete anything.

[anon(5445874)]

Did you try it after today's update?

[stickyshocker]

Thanks peps but yeah tried a soft reset several times and no I cant download the update I have no option to when I go to store and go to video its states I have it installed but no options are available the buttons fail to load up

[anon(5445874)]

Just do the hard reset. Or try windows phone Support on twitter