1. stickyshocker's Avatar
    Morning all.

    I just wanted to know I there was a way to get the old video app back much like you can for the music app. My video app has failed to work since updating to 8.1 but thought that I maybe able to use the old one until a fix is made for the new.

    Regards
    05-24-2014 12:16 AM
  2. FAHMI BASSEM's Avatar
    Hi, no I don't think that there is a way to get back, but you can use an alternative app, or try a soft reset.
    How to do a soft reset? Click and hold on power key and volume down key until it turns off.
    This won't delete anything.
    05-24-2014 12:47 AM
  3. anon(5445874)'s Avatar
    Did you try it after today's update?
    05-24-2014 01:15 AM
  4. stickyshocker's Avatar
    Thanks peps but yeah tried a soft reset several times and no I cant download the update I have no option to when I go to store and go to video its states I have it installed but no options are available the buttons fail to load up
    05-24-2014 01:59 AM
  5. anon(5445874)'s Avatar
    Just do the hard reset. Or try windows phone Support on twitter
    05-24-2014 02:32 AM

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