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12-09-2014 10:02 PM
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  1. Blacklac's Avatar
    Best thing to do is hard reset the phone, after updates, and not restore. Sadly, if your a big gamer, can't do that as you'll lose game data.

    I just installed Cyan + 8.1 Update 1 on a 520 and it even a bit smoother than my 1520. My 1520 isn't always smooth with homescreen animations. I should reset it and go from scratch.
    08-07-2014 06:31 PM
  2. seq1's Avatar
    Best thing to do is hard reset the phone, after updates, and not restore. Sadly, if your a big gamer, can't do that as you'll lose game data.

    I just installed Cyan + 8.1 Update 1 on a 520 and it even a bit smoother than my 1520. My 1520 isn't always smooth with homescreen animations. I should reset it and go from scratch.
    When I installed Cyan, I did not restore anything. I just now did a hard reset, but for restoring my back up. I don't think hard reset would fix this issue.
    Last edited by seq1; 08-08-2014 at 01:12 AM.
    08-08-2014 12:43 AM
  3. seq1's Avatar
    I guess I'll just have to wait until I get Cyan on my 820 and 920 to see what's up. Right now the 920 is nowhere near as fluid as the 820. This includes scrolling the start screen, Facebook, camera app, games, etc. The 820 is just silky smooth like a game running at 60fps. The 920 feels more like 30fps.
    Do report your experience here once you get the update.
    08-08-2014 02:12 AM
  4. seq1's Avatar
    The games app is garbage so I'm not too concerned over that. How about the menu in either camera app? Are the start screen animations as smooth as on your 720?
    I have restored my phone now and I can confirm that the issue is still there in the Nokia Camera app (even beta).
    08-08-2014 08:04 AM
  5. Kram Sacul's Avatar
    That is really disappointing. Pretty sad that high end flagships devices are being outperformed by midrange devices. There's just no excuse.
    seq1 likes this.
    08-08-2014 04:38 PM
  6. seq1's Avatar
    That is really disappointing. Pretty sad that high end flagships devices are being outperformed by midrange devices. There's just no excuse.
    I have started a thread here: After Lumia Cyan update, scrolling is not smooth i... - Nokia Support Discussions

    It would be better to report such things on official Nokia forums. Please join.
    caesar500 likes this.
    08-15-2014 05:07 AM
  7. Kram Sacul's Avatar
    So I received the Cyan for 8.1 DP update today on both my international 820 and my US 920 and guess what? No change. 820 is still smooth as silk. 920 stutters in the same spots. So much for that bs about cyan fixing things.

    The places where the 920 stutters:

    Swiping while in the games app.

    Photo gallery when going from portrait to landscape. Really stuttery.Same problem when viewing pictures in the stock camera app. Oddly enough Nokia Camera app is smooth.

    Files app when going from portrait to landscape. Horrible stutter.

    Thankfully the menus in the camera apps no longer stutter but that was fixed a while ago.

    Will report again when I see if my mom's non Developer Preview 920 stutters in the same spots. Not optimistic.
    09-24-2014 09:36 PM
  8. DmC10's Avatar
    Hey guys i just signed up to post the solution...i had the same jittery laggy scroll (lumia 920 Cyan), on my apps list, on my desktop, generally whenever i scrolled with my finger there was jitter, if i scrolled fast and took my finger off the screen the rest of the scrolling was perfectly smooth. So i went to settings>ease of access>Screen magnifier=off (restart phone if asked), other options that can help with smoothness is Settings>touch>Touch senisitivity=normal and Wake up=off (restart phone if asked)
    ven07 and seq1 like this.
    12-09-2014 11:02 AM
  9. ven07's Avatar
    Thanks for the solutions and welcome to the community :D
    12-09-2014 11:05 AM
  10. seq1's Avatar
    Hey guys i just signed up to post the solution...i had the same jittery laggy scroll (lumia 920 Cyan), on my apps list, on my desktop, generally whenever i scrolled with my finger there was jitter, if i scrolled fast and took my finger off the screen the rest of the scrolling was perfectly smooth. So i went to settings>ease of access>Screen magnifier=off (restart phone if asked), other options that can help with smoothness is Settings>touch>Touch senisitivity=normal and Wake up=off (restart phone if asked)
    Thanks for the effort, but I have already tried this and this does not fix the issue.
    12-09-2014 11:09 AM
  11. Kram Sacul's Avatar
    Hey guys i just signed up to post the solution...i had the same jittery laggy scroll (lumia 920 Cyan), on my apps list, on my desktop, generally whenever i scrolled with my finger there was jitter, if i scrolled fast and took my finger off the screen the rest of the scrolling was perfectly smooth. So i went to settings>ease of access>Screen magnifier=off (restart phone if asked), other options that can help with smoothness is Settings>touch>Touch senisitivity=normal and Wake up=off (restart phone if asked)
    That is a known problem with screen magnifier. The issues I have with my 920 is something different.
    12-09-2014 10:02 PM
36 12

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